"Didn’t let us check in wouldn’t let me redo my reservation. Sent me on to the road at 2:30 in the morning due to my id being expired by 2 months. Didn’t even know it was. Then my significant other tried to use his id and make a new reservation and they would let me use my card to pay. Completely ridiculous."

"Check in was easy and fast. The room was very clean and comfortable. The staff was friendly!"