"Unfortunately, we had a terrible night's stay here the room was so hot, it was like a sauna. We called down, told nothing could be done. After raising this point the next day, and promised call backs for over a month now, still nothing is done or taken seriously. It is unfortunate as the service at dinner before check in was fab, as were the staff we encountered. It is very disappointing, that even after reaching out to the Royal Oak, they promise to call back or address my concerns, nothing is...