"The staff was wonderful and the location was perfect for taking a quick subway ride anywhere in the city."

"Small room but super convenient location"

"Plumbing problems in the room. When the maintenance man came to fix it, he showed me how to “fix” the toilet every time it had a problem. I don’t think this is a reasonable ask of a guest every time the toilet gets used. They refused to switch me to a different room, and the front desk agent was very rude about it. Never again."