"The location was perfect. Having stayed in other Grand Hyatt properties, I would say this stay in New York fell short of my expectations. I was told that I dont get to enjoy perks (Im a Hyatt WOW Discoverist) because I booked through Expedia. Also, the minimum service of providing for slippers was not met. For me, that is very basic. When I asked assistance for someone to help me in my luggage, there was a blatant refusal to help, instead I was told to use the elevator. The high level of service...