"The location was perfect and the staff was really friendly. It was great having restaurants and bars in the lobby. It was also to have a quick service shop and luggage holding. The elevator was horrible!!! You had to factor in an extra 15 minutes to your commute because the elevators were so jammed packed and took forever to come when they worked. One time the elevator would not close or open. Eventually, it opened and we all evacuated the elevator and took the stairs. The room is outdated and...

"I was arrived at 2am, so that I have to pay twice, which is for the night and the rest day, but in the second day, they trying to let me pay again, and just ended with “oh sorry, it’s two different book way, in different system” but, firstly, I pay both in credit card and the second is whatever you pay by cash or credit card, they all will go into a one system, and I pay those at 3 am, you are telling me, the system is not refresh after 7h? That’s insane"