Find hotels in Monarch Point, Phoenix from SAR 310

"Front desk staff top notch. Super professional and enthusiastic, dont find that much anymore. Do yourself a favor and promote the gentleman that checked us in!"

"Great location. This hotel is walking distance from many fabulous restaurants and bars. We loved the location. We enjoyed having drinks at the bar in the hotel. The room was nice. The pool, while not large, was nice. The only reason I didn’t mark it as excellent was the WiFi connection was pretty spotty and housekeeping only came once during our 4 nights. They came one other day and left some new towels, but that was it."

"Yes "

"N/a"

"Poor poor poor service "

"The only positive I have for my stay was the staff. They are friendly, helpful with good attitudes. My room- curtains were worn so bad you can see through them. I thought the floor felt gritty on my bare feet. I took a hand towel, wetted it and rubbed back and forth from the bathroom sink to entry door, approximately 15 feet, it was black with filth. I’m not sure they ever damp mop the floors? The bed wasn’t comfortable and bathroom and tub had hair from a previous guest. I had a crack in the ceiling above the tub/shower and it was wet and in need of repair. I didn’t complain and just went with it during my 4 night stay. I understand I wasn’t at a newer hotel but wouldn’t recommend this hotel for a family. "

"Very beautiful property that needs some staff training and some love for the food & beverage options. - Upon arrival, it would be great for the valets to park your car instead of adding one more step to check-in that you have to self-park and meet the valet's golf cart with your luggage. PHX airport is a haul, and after schlepping our luggage through there, it just would have been nice to have one less step that was avoidable. - We had a painful almost 6 hour golf round that no one mentioned you had zero access to the clubhouse until we were on our way to the tee. You cannot have that design and not tell players when they check in to grab some food and beverage. The starters thanked us many times for our patience with the slow groups in front of us, but honestly, we were sooo hungry by the end of it, it sucked. - Food & beverage at the resort just needs to be leveled up . There is coffee in the lobby (no tea) which is about the equivalent of a Best Western, but there is a gorgeous espresso machine in the bar right next to it that they don't offer any morning drinks from. The place needs a coffee/tea shop. Every meal we had something major missing. One breakfast, missing a bagel from the smoked salmon bagel. One room service, no silverware/butter/salt or pepper. Its so close, but there is no QA on anything, and unfortunately, it affected us multiple times. - Marcella at the pool was great! She handled a large crowd well and offered great service."

"This is a Motel That serves a need. If you are a complete no frills person in an effort to save $$$, I recommend it.. it was clean enough for this (8 year old dude. "

"Great stay "