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Hotel Altamar

3.0 star property
Family-friendly hotel with 3 outdoor pools and a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Altamar

3 outdoor pools, pool umbrellas, sun loungers
Superior Double Room, Balcony, Sea View | View from room
Deluxe Double Room, Balcony, Sea View | Living room | Flat-screen TV
Reception
Superior Double Room, Balcony, Sea View | Bathroom | Shower, free toiletries, hair dryer, bidet

Reviews

8.2 out of 10

Very good

Popular amenities

  • All inclusive
    All inclusive
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Room options

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | Living room | Flat-screen TV

Double Room, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Sea View

Superior Double Room, Balcony, Sea View | Terrace/patio

Superior Double Room, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Sea View

Deluxe Double Room, Balcony, Sea View | Terrace/patio

Deluxe Double Room, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Avda. La Cornisa nº 21, Puerto Rico, Mogan, Gran Canaria, 35130

What's nearby

  • Puerto Rico Beach - 17 min walk
  • Amadores Beach - 4 min drive
  • Playa del Cura - 4 min drive
  • Puerto Rico Marina - 5 min drive
  • Anfi Tauro Golf Course - 6 min drive

Getting around

  • Gran Canaria Airport (LPA) - 52 min drive

Restaurants

  • ‪Tipsy Bee - ‬5 min drive
  • ‪Charlie'z & Friends - ‬6 min drive
  • ‪Restaurante Waikiki Bar - ‬6 min drive
  • ‪Barbacoa Restaurant and Showbar - ‬6 min walk
  • ‪Grill Costa Mar - ‬6 min drive

About this property

Hotel Altamar

Family-friendly hotel near Amadores Beach
Near Puerto Rico Beach and Anfi Tauro Golf Course, Hotel Altamar provides an adjacent golf course, a poolside bar, and a grocery/convenience store. The on-site restaurant, Altamar Restaurant, features Regional cuisine. Enjoy the gym, as well as activities like volleyball and basketball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A front-desk safe, 1 meeting room, and a vending machine
  • Tour/ticket assistance, luggage storage, and concierge services
Room features
All 257 rooms include comforts such as premium bedding and separate sitting areas, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with premium channels
  • Balconies, separate sitting areas, and separate dining areas

All inclusive details

All-inclusive room rates at Hotel Altamar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Danish, English, Finnish, French, German, Italian, Norwegian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 10-15 for adults and EUR 5-7.50 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Altamar Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Library
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Outdoor space

  • Balcony

More

  • Desk
  • Guidebooks/recommendations
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 to 15 for adults, and EUR 5 to 7.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Altamar Aparthotel Hotel Mogan
Altamar Aparthotel Mogan
Hotel Altamar Mogan
Hotel Altamar
Altamar Mogan
Hotel Altamar Hotel
Hotel Altamar Mogan
Hotel Altamar Hotel Mogan

Frequently asked questions

Does Hotel Altamar have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Altamar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Altamar?

This hotel doesn't offer parking.

What time is check-in at Hotel Altamar?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Altamar?

Check-out is at noon.

Does Hotel Altamar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hotel Altamar?

Some rate plans available at this property are all-inclusive.

Where is Hotel Altamar located?

This family-friendly Mogan hotel is located near the beach, within 1 mi (2 km) of Puerto Rico Beach and Amadores Beach. Playa del Cura is 1.5 mi (2.4 km) away.

Hotel Altamar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 87 reviews" "
Rating 8 - Good. 40 out of 87 reviews" "
Rating 6 - Okay. 8 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 4 out of 87 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only wanted a little 5 night break, we normally do book all inclusive but decided self catering as only there for a short time, we arrived midday and our room was ready and what a suprise we had, over looking the pool, lovely big balcony with sunbeds to relax on if not wanting to go to the pool, the apartment itself was lovely and bright, 1 bedroom and bathroom and a sofa bed ( that was the only let down) it was rock solid unfortunately, this could easily be fixed with a topper that they use on the beds to make it more comfortable. The grounds of the hotel was lovely, entertainment was plenty, bingo and happy hour at the same time was a must!! We can’t comment on the food as we was self catering, we ate in the europa centre and down at the commercial centre where you do need a taxi, we chose to walk one night but the pavements were very sloppy so you really need to be careful, we found the walk down to Amadores beach was easier and was able to walk in the road, got to the bottom and then did the costal walk which was a lovely 60 mins sounds a lot but it was a lovely walk…We didn’t want our short break to end, but for what we paid we was really pleased with this hotel! We would recommend and ourselves are already wanting to come back! Hopefully soon! Thanks Altamar for a fantastic 5 nights! Wished it was longer!!! See you again!!
Stayed 5 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March break
First time at that area of Gran Canaria and very pleased we stayed at this hotel. All rooms appear to have the same excellent view and generous veranda with loungers, chairs and table. Rooms were lovely with living space and bedroom both with sliding doors onto the veranda and the room was well-equipped for any occasions of self-catering needs. Both areas with ceiling fans and windows for cooling off. With a shop on site, this made everything very easy. Hotel facilities were very enjoyable and we made use of the two pools, restaurant and entertainment. The site is high above the option of two beach areas that are both easily accessible via foot if you for the fitter and by regular free bus service should you require this. Ample taxis for direct and instant transport too. Altogether a very enjoyable stay and would definitely go back with confidence.
Balconies are just like advertised with loungers, table/parasol and chairs. Our view on arrival at room. Generally south facing so sunshine all day.
and in the morning.
One of the two pool areas. Very nice and easy access to restaurant/entertainment.
Stayed 7 nights in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altamar 2022
lovely stay well kept hotel awesome views
Stayed 7 nights in Jan 2022

10/10 Excellent

Dorota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, they care about cleanliness, the service is nice and helpful. Rooms cleaned daily, beach closest to Playa Amadores 15 minutes on foot, taxi cost 2.5 - 3 euro. The view from the hotel is captivating, each has a balcony overlooking the sea and deckchairs on the balcony, for me it is a big plus. There is a hairdresser, nail styling and massage services on site. We will remember our stay at this hotel. Delicious food.
Stayed 7 nights in Sep 2021

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Altamar
Absolutely brilliant we were only booked for ten days but stayed on for another four. Beds so comfy the whole of the apartment fantastic and the view fantastic.
One of the view's from my balcony
Stayed 10 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, stayed many a time. Would had thought with Covid the cleaning would had been slightly better - in our week stay our apartment wasn’t mopped once, lift handles and doors marked should really be cleaned several times during the day. Didn’t see much cleaning of the communal areas tbh either.
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The sea view and large balcony was great! Did not like the steps
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sunny big terrace, lovely pool area , kitchen you could make dinner in ! Lift a bit of a pain , but not a problem .
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and extra few. One minus it is the lift.
Stayed 11 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 3 and were provided with only 2 single duvets/ blankets, despite of requesting multiple times at the hotel reception. The rooms are not cleaned daily. The balcony was not even cleaned even once for our stay of 1 week. The lift is terrible and not maintained well. Sometimes it just decides by itself to go in reverse direction. If we have to got to 8th floor from 1st floor... The lift will go from 1st floor to 6th floor and then again to 1st floor and then to 8th floor.... and it is very slow. So factor in atleast 10-15 mins extra every day. The hotel tells you about the free parking... but it is never available. We had to park our car away everyday, at least 15 -20 mins walk from hotel. Beach is far away as well. takes atleast 20-30 mins, with kids walk from top of hill to down and walking back, depends on how much energy is left in you. Factor in the cost of taxi for your commute.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time we've stayed at the Altamar. We love the convenience of having all you need on your balcony - 2 sunbeds, table, chairs and parasol so no need to stray far!
Stayed 4 nights in Aug 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2019

8/10 Good

Ann Hendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super holiday.
What a view! An amazing scene from our apartment. Very clean and comfortable. As we were on floor1 it was a long way to level 6 and often the lift was full and sometimes not working, it is not a place for anyone with walking problems. All facilities good so overall we had a wonderful holiday at the Altamar.
Stayed 10 nights in Jul 2019

10/10 Excellent

LL, Galway

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Love this property. Spectacular views, exceptionally clean apartments, friendly staff (loved Hernandez) and a fabulous entertainment crew (Gazza, Pressana, etc). Highly recommend!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food selection was excellent,entertainment group very good,facilities very good,no complaints about anything,would recommend resort to all.
Stayed 7 nights in Jun 2019

10/10 Excellent

sue, Ayrshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet
Love this hotel , going again on 28th December for 3 weeks. Love the large balcony and it's very quiet at night. Went to a club room this time and it was worth the little extra. Definitely recommend the Altamar.
Stayed 7 nights in Oct 2017

8/10 Good

Radu, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a nice view
Du the high hill that the hotel is located is well recomended if you have a rented car or using the taxi unless you enjoy a good hiking trip. If you planning to spend the day in your room it might be affected due the missing of AC but during the night is ok. Breakfast was great, plenty choises and seats. Dinner I haven't got it but as per the impression of different customers was kind of boring- same selections. During the morning due the several contracters working in the next bilding fonding a parking lot was a challendge Every night the entreteiment washood. The cleaniliness of the rooms and the public spaces was great.
Stayed 6 nights in Sep 2017

6/10 Okay

Mike, UK

Liked: Staff & service
Disliked: Room comfort
Good base for the south of the island
Need to be reasonable fit as Hotel is at a top of a hill. If making your own way to the hotel by car it is not very easy to find my sat nav would not find the road or hotel. Spend a lot of time waiting for the lift 400 plus rooms and only 2 lifts but there always a sea view to look at. A welcome pack would be good if self catering even if there was a charge.

8/10 Good

Anne, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and decent on-site facilities
The Altamar is conveniently located close to Amadores beach and the Europa Centre, with its array of bars, shops and restaurants. The on-site Spar is handy and there is free internet access in the lobby area during the day. Personally, I think it is silly not to extend this service to the bar and restaurant area, as people would be inclined to spend while surfing the net etc. Had one meal in the restaurant and we weren't impressed so dined out for the rest of our stay. There was poolside entertainment for the little ones and something on each night. Staff around the hotel were friendly, which is always a bonus.

6/10 Okay

Verified traveler

Liked: Cleanliness
Adequate place to stay
It was a decent stay but nothing to get excited about. The location at the top of the hill gives you some great views. The kitchen is adequate for cooking. The free wifi in the lobby is borderline useless. You essentially have dialup speeds if it even works at all. Our water went out once with no explanation. Overall, it was fine for the low price we paid.

8/10 Good

Mariposa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated at the top of a very steep slope, in front of the ocean, so all the rooms have sea view,but to reach the beach you need to have a car,or you prepare yourself to a very long walk of about 15 minutes.The problem will be when you need to go back up to the hotel! But if you enjoy walking is nice the view!the room was good, quiet big double bedroom apartment, with patio ocean front. There are 2 swimming pool very quiet, that for whom cannot or don't want to reach Amadores beach are a very good alternative. The restaurant is buffet style, but very much orientated on English taste. I didn't find it particularly good, apart from a couple of dinner.Definitely English guest are the majority (good 90%) and even the evening entertainment is orientated towards this type of guests. The reception staff and the floor staff have been very nice. Definitely suggested!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

BERNARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le plus la grande terrasse, de l'appartement, avec une superbe vue sur la mer, assez bien ensoleillée jusqu'à 19h environ (en mai), le fait qu'il y ait 2 piscines, dont une, plus réservée pour les familles avec enfants Le moins c'est le bruit raisonnable, dû aux travaux de l'hotel en face qui est en rénovation, mais surtout le parking clientèle, gros point noir !
Stayed 15 nights in May 2022

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities, room comfort
Børnevenligt hotel
Højt helligende på toppen af Puerto Rico med flot udsigt. Fint børnevenligt hotel med gode faciliteter. Mange trapper, så der var run på de 2 elevatorer, det kunne give en del udfordringer. Et kæmpe plus med gratis bus til stranden og ned til centrum i Puerto Rico.
Stayed 4 nights in Mar 2022