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"Great hotel! We found the unit to be very clean and cozy, and the bed was fantastic. The included breakfast was also great!"

"If you are taking the ferry to Hallstatt, you get off the boat right in front of the hotel, very convenient. Hallstatt is not very big, but the hotel is pretty much in the middle of the town. The staff at the hotel is fantastic. The front desk staff has been super friendly and helpful and goes out of the way to help guests. We booked a superior double room with lake view, and from tips online i read that the same room type can be very different. Apparently you want to request the room at House Kainz and make sure the balcony can fit a table and chairs. It was nice to have a drink on the balcony looking at the lake. The only downside was that the restaurant wasn't that great. My husband was asked to changed out of his shorts before we can enter, which was annoying. I understand dress code but tbh, the restaurant isn't even that fancy. We have gone to fancier restaurants and they are fine with us wearing shorts, especially if we are tourists on vacation. The food was decent. There is not a lot of restaurant choices in town though, esp on a Monday, so make sure you make reservations if there are other restaurants you'd like to go to"

"The place was in front of the lake, 10 minute driving distance to Hallstat. Good breakfast, the owner answered the call to explain the check in process since the instructions were not received from Orbitz on time. Simple rooms but clean."

"Communication was proactive and clear"

"Excellent stay! The room was comfortable and has a great view."

"It was a best hotel in my life. The most peaceful place in the planet 😊"

"Property is located in a very quiet area from one rail stop away from famous Hallstatt. it is little bit old, but they are working with renovation so it can be much better very soon on May24. There are not many places to eat outside and no shop, but there is bakery nearby and offers great choice of pastries. Very beautiful and scenery area, about 1,5km walk to the lake."

"The hotel is very close to the Pilani gondola. An easy walk even in all your ski gear and carrying your equipment. It is also very near to other restaurants and bars and only a few minutes walk to shopping. We found it very easy to get around the town without transportation and had a fantastic stay. The room was exactly what we needed and had even more space than we anticipated from the pictures. Additionally, the staff was fantastic. Very willing to recommend train options for our return to Salzburg and called a taxi to get us to the train station at no additional cost! As for the cleaning staff, they were very good and thoughtful. Our daughter had brought with her some very special stuffed comfort toys and they took special care of them during cleaning. It made her SO happy."

"This hotel is extremely special. We stayed in the private spa suite and had our own sauna. The room was stunning, with an amazing view. It was actually better than I expected. Breakfast and dinner was included with the price and both were tasty. Pick a meat option as the vegetable option could have been better. It was my partners birthday and the hotel made it special. The spa facilities are pretty amazing too with everything overlooking the mountains. If I had one suggestion it would be that the sign in the quiet area of the spa was adhered to. The facility has an area where it states that under 14’s shouldn’t enter, families didn’t adhere to this and so there were children around. Only something small for a wonderful stay. "