"DO NOT STAY HERE. The air conditioning unit was completely broken, and hotel staff said they couldn’t fix it because maintenance was off for the day. They told us they contacted Expedia to provide us with a refund, but that was a lie. Now they are ghosting Expedia and won’t give us a refund, so we are out of luck. That day in Germany, it was 96 F degrees outside. Not having a working AC unit is completely unacceptable. And on top of that, the hotel manager is a crook."