"we were happy with everything in the hotel. Nothing to complain about. We were there to enjoy private Onsen and it was very nice. There is some Sulphur smell in the corridors but I guess, that is expected when you are near a hot spring."
"I liked the location and the public spaces. The half board was disappointing- basically a buffet with a small add on. The mountain view described for my room was a courtyard and the pictures of the private onsen did not match the reality. My stay was just fine but it did not meet the expectations set by the descriptions online."
"It was a clean and comfortable stay, conveniently located near the station and convenience stores, with friendly staff. You can ship your suitcase to the airport via the Kuroneko Yamato service inside the station, and the Tully's Coffee on the ground floor is a lovely space—this is also where you can pick up your complimentary breakfast."
"Superbe emplacement au bord du lac Ashi, avec une vue absolument magnifique. La chambre avec vue sur le lac est un vrai coup de cœur, un petit plus qui rend le séjour encore plus magique."
"Booked only for one night. Wished we would have booked for another stay. Beautiful property. Utilize the free shuttle available from the train station to the hotel. Don’t attempt to walk especially if carrying luggage as there are steep hills. You will be asked to remove your shoes before entering hotel so make sure you have decent socks on as this is a shoeless property."
"I was wowed. To be honest, pictures don’t do this justice. It’s a place you can get lost in- in the most beautiful way possible. It is the most scenic stay I’ve experienced to date. It inspires poetry and deep thought. It was my brilliant oasis. Thank you! My only qualms were the food- it was bit underwhelming for the price point; however, the dining view, opulence and careful care from staff made up for it a bit."