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"Lovely hotel, friendly staff. Fantastic massage in the spa."

"The front desk staff is very helpful and service is excellent. "

"The hotel was very clean and the room was great. The staff in the dining room were fantastic and went above and beyond. Well Done. "

"Great value for money "

"Excellent hotel especially the leisure facilities. Hotel and room clean and well maintained. Parking is not free and the machine was not working so had to pay at reception. Reception was very helpful and informative. I got a drink voucher for forgoing a room cleaning on the second day of my stay. The food in the restaurant was excellent on the first night but on the second night there were a few minor deficiencies - it was not as well presented and a few minor components were missing (butter to go with the bread, onion marmalade on the burger). Even so, the food was well cooked and tasty but on the second night I would have given it a 4 out of 5, rather than a 5+ on the first night. The leisure facilities were excellent. I only used the pool (not the gym etc) the pool area had a steam room, sauna and spa bath in the wet area. As well as an portion of the pool where you can do straight line back and forth swimming you can swim in a loop around the spa bath set in the middle of the pool. There are also a large number of sunloungers available to relax after you swim. The changing rooms are away from the pool, mens opposite the squash court, but there are a set of open compartmentalized shelving in the pool area that can be used leaving towels etc. Also the hotel is near a bus route into the city (cathedral, docks, shops), there is a nearby ski slope, a country park with 1-2 hour walking routes and easy access to several places of interest on the outskirts of the city."

"Very comfortable hotel just off the M4 so a convenient stop on our way from Essex to Wales. Very friendly and helpful staff and a great place for an overnight stay."

"Nice stay"

"Nice overall family stay "

"The hotel was right in the centre of town and our room overlooked the Market Square and the church. Extremely comfortable. The staff were incredibly helpful and welcoming. Short stay parking was very close but it was a five minute walk to long stay parking. Building works going on on the front of the hotel at the time but that did not disturb us in any way"