"We drove all the way from Norman OK and got there at 225 am it said to ring a bell there was no bell there! After finally getting some attention the clerk would not open the door she said we were overbooked! I am handicapped my girlfriend was sick and ended up having to stay in Monroe! The hotel is still charging me I was stuck in Dallas traffic or would have been there sooner they still refused to give me my Money back! If they were overbooked refund me my money! I have travelled a lot and...