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"Incredibly kind staff !!"

"周辺のシャッター街化は進んでいます。 午前の甲府駅へのシャトルバスはなくなったようです。タクシー(迎車)で¥1000ほど掛かります。荷物を持っての移動は難しい距離ですが、駅近にもう一軒あります。 私はこちらの方がなんとなく好きで多少不便になっても利用しています。"

"Property was well maintained."

"Close to station, has a sizable grocery nearby."

"The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here."

"Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast."

"Grounds and the buildings in general are very beautiful. The furniture is off-putting. Might be trying to create a “Meiji-era” feeling but it’s comes off strange. The use of all the dark colors is not cheery. A more modern touch would improve the experience. Staff were great. Expedia should improve communication about this property though, as we did not make any dinner reservations in advance, it was a bit of an issue. Lucky for us, it wasn’t so busy. We liked both onsen spas and had the most wonderful facial/massage experience."

"Close to highway and many good restaurants nearby"

"Good hotel, but the area around it was not the best. The outdoor spa area could be better too"