"The room was clean, had recently been updated, and offered a great experience. I've stayed in a regular room at the hotel, and this was a significant upgrade, with better beds, a bathroom, and lounge chairs."

"I love staying in the Villas at the Zermatt. They have everything you need for an extended stay with all the amenities to the property. There is so much around to explore!"

"The only 2 things I wished it had was a mini fridge and microwave. With no food options convenient near by, we had leftovers and couldn't heat them up after hours. Or anywhere to store cold drinks and food. Other then that love the Zurmatt "

"We did not realize that this room was independently owned and not actually owned by the hotel. We could communicate with the owners through text or phone but text was listed as the preferred communication form. Owners did take awhile to respond which was frustrating when trying to request a late checkout. Other small things were left out of the room such as a box of tissues and no liner for the ice bucket. The water pressure in the shower was terrible and the bathroom sink didn't work. Seeing as...

"clean room quick response to questions. Scott was very pleasant and helpful"

"The key card in the room didn't work. But other than that our stay was great. The grounds and facility were amazing and the room was in such a convenient location in the building. Thank you!"

"Easy check in, we love the zermatt. The only problem was the room wouldn’t get any cooler than 75° so sleeping was pretty tough. Hopefully that’s fixed now"