"My 2nd time staying here. I usually just stay overnight to see my sister in law, who lives very close by. Love the style of the hotel. Very lovely bathroom. Close to the coach station, which we used getting in and out of Coventry to Heathrow Airport. Also very convenient to restaurant and a mall within a few steps. 20 minutes from Coventry station which is very walkable, and convenient to us getting to the Yorkshire."

"We didn’t stay - after a 350 mile drive we arrived to find it very firmly closed. Ironic you send this questionnaire after your reservations person (based, unhelpful,y, in Arizona) spent over an hour and a half on the day getting us alternative accommodation."