Hotels near Middletown Station

"We arrived to find the receptionist asleep and snoring away. It took multiple attempts to wake her us by ringing the bell and yelling out to her. She awoke and proceeded to give us keys to a room. When we got to the assigned room the door lock was broken and the ac was non functional. We asked for a different room with an operational door lock and was told that we were given keys to the wrong room. The second room was dirty and smelled terrible. It was a mix of wet dog and old curry. The pillows smelled unwashed and sweaty. The ac unit didn’t work and we had to deal with the terrible smell and heat through the night. Breakfast was lacking in the morning because it was only stocked once and never checked on or refilled. The ice machine on the third floor had chunks of black slime coming out with the ice. This place should be shut down and renovated. "

"It’s as close to a motel 6 vibe as you can get. Stains, cobwebs, dirt, bugs you name it. They only clean every 3 days and don’t do anything other then wipe down the counter "

"Stayed for two nights with my son for a tournament. Rooms were clean and adequate for our short stay. Not much in the way of amenities but over would recommend for the price. "

"The hotel grounds were impeccable! What I was upset about was I went into the bar/restaurant to get something to eat. The girl behind the bar was adjusting bottles and filling in bottles in the cooler behind the bar. She saw me, I made a general statement to her however, she ignored me! Didn’t ask if she could help me, nor what I wanted. Had she looked up and said “We’re closed until 5 PM” that would have been appropriate. I was very disappointed with that person. The rest of the staff was great!! However because of the girl behind the bar not mentioning Anything to me, I doubt I will rebook another stay there."

"Supportive staff"

"Perfect for us."

"Entire staff went beyond to be helpful, including shuttle service, breakfast and reception. Amazing hot full breakfast. The high standards show in every way."

"Room was not the cleanest "

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."