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"The Fairfield was the perfect choice for our three day event in Easthampton, we are very pleased to give the facility and staff a high satisfaction rating. Breakfast was awesome, plenty of healthy choices, delicious egg entrees, fresh fruit, toppings such as walnuts, pumpkin seeds, granola, dried fruit, FIY waffles, muffins, bagels, toast, juices, coffee bar, hot/cold water, comfortable dining room, and attentive kitchen staff - ten stars!! The room was clean & comfortable, well-equipped with towels, coffee station, fridge and microwave; if a couple more hooks were added in the bathroom, it would be 11 stars!! Housekeeping staff were friendly and available, but impressively busy with their tasks."

"Clean"

"Big room"

"Valerie at the front desk and who checked me in was above and beyond in customer service. She checked to see if I had a IGH account—which I did but had forgotten, and reminded me about the points and promotions. This Holiday Inn is a well managed property. Thank you"

"We stayed for 5 nights and really enjoyed the surroundings and the drive to the property. The area is peaceful and quiet, with plenty to do for kids, including a mountain hike that even our 2- and 6-year-olds managed well. The grounds are beautiful for photos, very well maintained, and we often saw the crew cleaning and painting the sidewalks. I booked 2 suites, which were a good size for a family of four and offered plenty of space. The only downsides were that check-in felt a bit tedious it took several tries to swipe my card and there was no housekeeping service or follow-up to check on amenities during our stay. A self check-in option would make things smoother. Overall, we loved the quietness, the family-friendly activities, and the clean, well-kept property. With a few improvements in guest service, this could easily be a 5-star experience."

"Absolutely beautiful "

"Excellent location. Friendly staff. "

"Perfect for an overnight for the Tanglewood concert"

"A great place if you appreciate and like history. The lobby is filled with antiques and the porch is great to rock in a chair and sip some wine. Parking is no issue and you can walk to local restaurants and shops. "