"The room is clean but the blow dryer is broken, the mattress is old."

"After we checked into our room, we found the AC to not be working properly. Peter immediately fixed the problem. Room had recently been refurbished and was modern, clean and quiet. Breakfast was a cut above most "Breakfast included" options with eggs, and bacon! Baked goods were fresh, and the coffee was not watered down. The staff member in the breakfast room was available to refill items and trouble shoot any problems with the equipment."