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"The property is stunning but the service and overall staff professionalism is very lacking. When we checked in the front desk attendant did not open the door or help with luggage as he saw us struggling to get through the door and there was no offer to help. He simply asked us to fill out a form and gave us 1 key. No welcome, no explanation of the 600-acre property or what was on site. No hours given for the restaurant or spa so we had to come back and get all of that information. Very odd first impression of the property. Throughout the stay, we had to continue asking for things like robes or for the steam/sauna to be turned on (even though the spa hours are 7am-10pm, apparently those treatment rooms are only turned on from 4pm-10pm which seems odd). Also, no one services the spa all day so at one point there were no more towels (and we again had to go back to the front desk and ask for towels). "

"The stay was generally good, except the landlord could not speak English as promised, making communications difficult."

"The location was very good for my needs."

"this was amaizing - during the travel I need exactly this. 24h check-in, perfect room, good sleep, great breakfast. "

"Centrally located, helpful check-in staff who spoke perfect English. Room was clean and bathroom well stocked. Can be a bit noisy as it is next to the Trainline but nothing earplugs can't deal with."

"Die Dame an der Rezeption war sehr freundlich und man konnte mit ihr auch scherzen. Unsere beiden Zimmer waren sehr sauber, hübsch und haben nicht unangenehm gerochen. Das Frühstücksbuffet war lecker und es war alles da, was man braucht."

"Beautiful hotel in a beautiful and peaceful neighborhood. Everything in the room was brand new and great quality. The stuff was super nice and friendly "

"Nice place 👌 👍. Very clean "

"Very helpful to us and others when we were stranded in St Polten during the floods and cancelled train services. "