See all properties
Entire apartment

Hotel Puerta Roja Reforma

3.0 star property
Apartments with kitchens, a short walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Puerta Roja Reforma

Elite Apartment | Terrace/patio
Elite Apartment | Living area | TV
Elite Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi
Luxury Apartment | Living area | TV
Luxury Apartment | Private kitchen | Full-size fridge, microwave, oven, electric kettle

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Pet friendly
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Apartment

Business Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Business Apartment

Highlights

Deck/patio
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Large Twin Futon

View all photos for Design Apartment

Design Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Design Apartment

Highlights

Deck/patio
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Exclusive Apartment

Highlights

Deck/patio
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Futon

View all photos for Standard Loft

Standard Loft | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Loft

Highlights

Deck/patio
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Comfort Apartment

Highlights

Deck/patio
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Elite Apartment

Elite Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Elite Apartment

Highlights

Deck/patio
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Queen Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Luxury Apartment

Highlights

Deck/patio
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Futon

You may also like

Ad
Reception

Canada Central & Rooftop

Historic Center
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,000 reviews
Canada Central & Rooftop

About the neighborhood

Map
17 Río Papaloapan Cuauhtémoc, Mexico City, CDMX, 06500

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • U.S. Embassy - 3 min walk - 0.3 km
  • Reforma 222 - 5 min walk - 0.5 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • Monument to the Revolution - 19 min walk - 1.6 km

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Insurgentes Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪Balboa Pizzeria - ‬1 min walk
  • ‪Koku - ‬2 min walk
  • ‪Taquería Gabriel - ‬2 min walk
  • ‪Restaurante Bar Cantina el Ronquillo - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel Puerta Roja Reforma

Apartments with kitchens, a short walk to Paseo de la Reforma
Concierge services and laundry facilities are available at this smoke-free apartment building. Each apartment features a washing machine and a kitchen with a refrigerator, an oven, and a microwave. Added amenities include free WiFi, a TV, and an electric kettle.
Hotel Puerta Roja Reforma offers 2 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers and microwaves.

Languages

Spanish

Similar properties

1 bedroom, in-room safe, desk, soundproofing

Exe Suites San Marino Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
7.4 out of 10, Good, 1,003 reviews
The price is SAR 184
SAR 219 total
includes taxes & fees
24 Jul - 25 Jul
Exe Suites San Marino Hotel

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Kitchen

  • Blender
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Deck/patio

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 1,000 per pet per week
  • Deposit: MXN 5,000 per stay
  • One-time cleaning fee: MXN 1,000

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per week, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 5000 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1000 per pet, per week plus MXN 1000 one-time cleaning fee
  • Crib (infant bed) fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Puerta Roja Reforma
Puerta Roja Reforma Apartment
Hotel Puerta Roja Reforma Apartment
Hotel Puerta Roja Reforma Mexico City
Hotel Puerta Roja Reforma Apartment Mexico City

Frequently asked questions

Is Hotel Puerta Roja Reforma pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 5000 per stay and a fee of MXN 1000 per pet, per week. A cleaning fee of MXN 1000 also applies.

What time is check-in at Hotel Puerta Roja Reforma ?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Puerta Roja Reforma ?

Check-out is at 10:00 AM.

Where is Hotel Puerta Roja Reforma located?

Located in Reforma, this apartment building is within a 5-minute walk of U.S. Embassy and Paseo de la Reforma. Angel of Independence Monument and Reforma 222 are also within 15 minutes. Insurgentes Station is 13 minutes by foot and Sevilla Station is 16 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Puerta Roja Reforma Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

7.6/10

Cleanliness

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10

Everything was fine. The only thing I would have liked more of is more warm water when showering.
Stayed 5 nights in Mar 2025

6/10

Location was excellent.However there are other issues that need to be addressed. The light in the master bedroom is flickering. We had water interruptions on the last night and did nit have water until the Saturday morning . We went to the airport without being able to shower or do routine care. It was disgusting as the toilet cannot be flushed. We called the number listed but it goes to voicemail. Honestly, we felt that the last night should be credited back to us.
Stayed 7 nights in Mar 2025

10/10

This was a great place for 2 adult children and me. The staff is remote and were fine. The onsite person was nice and took care of us. Two learnings: 1) the on-demand hot water took some finagling to make it work to enable hot showers. 2) Check-out is way too early ...10:00. This was not good for our afternoon flight as we have to deal with luggage, laptops, etc. Nobody is consistently around the hotel to be able to "stash" our luggage safely so we could enjoy the morning in the neighborhood (which is fantastic). Extending the room for 2 hours started at 50 USD/hour which was a lot more than our nightly rate.
Stayed 4 nights in Jan 2025

2/10

Hotel Puerta Reforma has a lot of potential, but sadly, it's clear the property has been neglected by its owner or management. There is no lobby, and the only person on-site is Victor, a kind and hardworking maintenance worker who was doing everything he could—but with no support from above. The decor was modern and tasteful, and the apartment had everything we needed. For a family of five, having 2.5 bathrooms was a huge plus. Unfortunately, those positives were overshadowed by major issues. Our bedroom ceiling began to leak from two corners, and no one from management could be reached. I spent nearly three hours on virtual chat with Expedia, and finally got a live agent, but by then we were exhausted and frustrated. Eventually, Victor was able to reach the manager, who offered to move us into another unit that also had a leak—but claimed it was "not as bad." They couldn’t understand why we didn’t want to stay in a second flooded apartment. We were finally able to be relocated to another hotel. The communication from property management was the worst I’ve ever experienced. I would not recommend staying here even on my worst enemy.
Stayed 6 nights in Jun 2025

4/10

The communication with the host was slow. I paid way too much money for cleaning fees when nobody showed up no even once during our stay.. we didn't got cleaning towels every day no even upon request. How can hotel operate without this basic services. I love the location.. cute hotel .. but if you are charging extra for cleaning ( which i found it ridiculous) i would expect the basic hotel cleaning services. More so when the guest where my parents with parkinson disability.. and my siniors mother n aunt. With also mention that the bedrooms where leaking over the bed and after they called for assistance nobody showed up to fixe it. How is this possible???!! I need not just my cleaning fee back but also a real compensation.. i have pictures and WhatsApp text communications. As evidence .
Stayed 5 nights in Sep 2024

6/10

El concepto es muy bueno, y el edificio y los departamentos muy bonitos y de muy buen tamaño, y la ubicación es excelente. Desafortunadamente hubo un par de detalles por las cuales no puedo calificar mejor, y que pienso son cosas muy fáciles de resolver. La ropa de cama y las toallas estaban excesivamente maltratadas, la sobrecama rasgada en varias secciones, al igual que las sábanas. Las almohadas estaban extremadamente usadas o viejas, ya casi sin relleno. Las toallas estaban muy manchadas, y dos incluso rotas. Solamente porque se notaba que estaban muy limpias fue que no pedimos cambio y decidimos usar todo tal cual como estaba. El tapete del baño daba muy mala impresión, ya que estaba manchado por cloro. En uno de los cuartos había una gotera que se veía que ya tenía tiempo, ya que caía el agua sobre un buró que estaba visiblemente maltratado por el agua, y en esa esquina, la pared tenía un cultivo de moho impresionante por la humedad de esa gotera. Ese mismo cuarto tiene un baño muy pequeño, y la pared tenía mucho moho también, se entiende por lo pequeño y encerrado, pero creo que ese moho en la pared se puede lavar y cubrir con una mano de pintura. El segundo día había varias goteras por la lluvia y de inmediato respondieron y arreglaron el problema al siguiente día. Mi sugerencia para esta propiedad es que inviertan en ropa de cama y baño, y en dar mantenimiento continuo a lo que pueda dañar la humedad.
Fachada
Sobrecama rasgada
Fundas de almohadas rotas, almohadas aplastadas, viejas y casi sin relleno.
Humedad en paredes (recámara)
Stayed 5 nights in Jun 2025

10/10

Todo accesible y de buena zona de ubicación segura.
Stayed 3 nights in Jun 2025

8/10

bonito el lugar, la zona muy comoda,
Stayed 1 night in May 2025

8/10

La ubicación está excelente. Hay acceso a estacionamiento pero es con cargo adicional. Se debería mencionar en la página. Hace falta un poco de control con los vecinos. El último día de nuestra estancia llegaron vecinos bien ambientados a las 3 am a seguirle. Solo pude dormir con audifonos.
Stayed 2 nights in May 2025

10/10

UN LUGAR MUY SEGURO PARA HOSPEDARSE
Stayed 1 night in Mar 2025

10/10

Nuestra estancia fue corta y todo fue excelente desde la llegada hasta la salida sin duda volveríamos al lugar
Stayed 2 nights in Mar 2025

10/10

Stayed 2 nights in Feb 2025

4/10

Hay un edifico en construcción justo al lado de esta propiedad. Así que el ruido de construcción empieza a las 6:55 am.. y no puedes ni hacer llamadas dentro del departamento por el ruido. Durante mi estancia - hubo algún bar (o fiesta?) con música y gente gritando hasta 3am. Cancele mi estancia aquí; antes de lo estimado.
Stayed 3 nights in Feb 2025

10/10

Solo temas de ruido por la zona, pero todo bien fuera de eso
Stayed 3 nights in Dec 2024

2/10

No me gustó, al llegar me di cuenta que no era tan amplio como parecía en las fotos, sin embargo, fuera del tamaño, las condiciones no eran adecuadas: el sanitario de la recámara principal tenía una fuga, del baño de la sala también estaba mojado el piso. Una luz de la recámara principal parpadeaba constantemente y molestaba mucho encender esa luz y prenden juntas las dos luces de esa recámara, la funda de la almohada de la recámara secundaria tenía un hoyo (mal aspecto), de las 4 sillas del comedor 2 estaban rotas (al sentarte quedaban inclinadas), otra estaba muy sucia la tela y el aspecto era malo y no daban ganas de sentarse en ella, la cuarta no la usé ni la revisé. La toalla café de salida de baño tenía varias manchas muy visibles como de cloro, la verdad muy mal aspecto de la toalla. El calentador de paso del agua caliente hacía mucho ruido cada vez que alguien usa alguna llave en algún baño. El departamento lo renté para 5 y la capacidad anunciada es de 6 huéspedes, sin embargo, solo hay 1 cama king y dos individuales, no hay donde más dormir y si así fuera que el sofá de la sala se puede usar, no había ropa de cama para el sofá. El comedor era de 4 sillas solamente, ¿cómo sentarías a 6 en ese lugar? Definitivamente desilusionado en insatisfecho que esa primera noche me fui de ahí y me quedé en el City Express Reforma El Ángel, mucho mejor.
Stayed 3 nights in Jan 2025

8/10

El lugar estaba sucio, le hace falta mantenimiento, toallas percudidas y sábanas rotas, por el precio esperaba algo mejor, necesitan darle mantenimiento y reforzar limpieza
Stayed 2 nights in Jan 2025

10/10

Muy agradable el lugar, el departamento muy confortably y bien equipado, y la facilidad de entrar con las claves de acceso
Stayed 2 nights in Dec 2024

8/10

Stayed 8 nights in Sep 2024

10/10

Excelente todo. Volvere sin duda.
Stayed 1 night in Mar 2024