Find all hotels by Best Western in Metuchen, NJ from SAR 384

"The hotel is AMAZING!! The restaurant is AMAZING!! The only complaint was definitely the shuttle driver. I waited an hour for the shuttle at the airport with a 4 year old toddler. The driver pulled up and sat inside conversing with a female passenger. Once we husband went to the passenger door and got his attention he finally got out to assist with the bags. The female passenger was eating pizza and they both looked annoyed that we were even needing a ride. Although this didn’t sit well with me at all, the front desk clerk and the restaurant attendant definitely made up for it. Even after the bad shuttle service I’d definitely still give them a 10/10. If our first point of contact is the shuttle driver they should be more polite and definitely wait 3-5 minutes to see if there’s others coming down. The shuttle didn’t wait 30 seconds before pulling off. Overall my family and I will return this summer. "

"Building is well-kept, very clean room, essentials were all perfect. Great for a lay-over stay"

"So nice "

"Good"

"The front desk team was very friendly and helpful"

"Really cute boutique hotel, stayed there with a friend and had a great time. Breakfast aint so great but the 24 hour coffee was a life saver."

"I was greet upon check in by the nicest young lady. She was very informative and helpful with all of my questions. I arrived early without a clue what to do. I was able to get in my room early. I was very appreciative. That made a great start to my mother/daughter trip. If I could give 10 stars to the shuttle team I would. They were on time. The only issue was the overnight shuttle that I needed to catch at 2:30 am. It was not available so I caught an uber. Outside of that I would highly recommend and stay at this hotel again. "

"Was happy with my stay."

"Check-in was perfect. Maybe 10 minutes if even. Benjamin was polite and cheerful. Hotel was clean and maintained. Nice bar/restaurant. Shuttle every half hour. The one downside was the HVAC is very loud in the room. "