Riverside Hotel

3.0 star property
A peaceful riverside retreat where travelers can recharge their batteries while staying connected to what matters most

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The Riverside Hotel sits along the water, offering a quiet escape from everyday life. Guests stay connected with in-room WiFi while finding relaxation in the welcoming reception hall. For extended stays, convenient laundry facilities make packing light a practical option.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Similar properties

Policies

Check-in

Check-in time starts at 1 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Riverside Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Riverside Hotel doesn't offer parking.

What time is check-in at Riverside Hotel?

Check-in begins at 1 PM. After-hours check-in is not available.

What time is check-out at Riverside Hotel?

Check-out is at noon.

Where is Riverside Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Mersing Ferry Terminal and Mersing Beach. Mersing Hospital is 0.7 mi (1.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

6.2

Cleanliness

8.0

Location

7.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 8 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Enough for sleep
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Glenn

basic but as expected

It’s very basic and quite run down but it’s kind of what I expected
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities

Uncomfortable bed

Overall was ok. But the bed was uncomfortable and bath soap was not provided. TV was too far from the bed. Noise from motorcycle.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
A very basic budget hotel. We knew what to expect so was not surprised when we checked in to our room. The room was stark and very outdated. Plus point - we did get WiFi in the room after a few attempts to log in. You get what you pay for, okay for a 1 night stay whilst waiting for the ferry to Tioman Island.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient to get food (24 hrs Restaurant), 7Eleven, and Self Laundry (24hrs). There's watson just walking distance along the shop lots. 5min walking distance to Mersing Jetty and 10min walking distance to Mersing Bus Terminal.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Toan

Liked: Staff & service, room comfort

Nice, reasonable price

Nice that they stored my bike.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
RIVER SIDE
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Nur

Liked: Property conditions & facilities

Just okay

It was not too bad. Had all tht uou need. Literally just the basics.
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Elly

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean and really not worth the money

No views, dirty bed sheet, broken tv, air con without remote control, looks like refugee shelter... Shudn have the rating that more than a star
Stayed 1 night in Oct 2018
Verified

4/10 Poor

S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is not clean. There are roaches in nearly every room. We had to get three rooms changed so that the room cleanliness is acceptable and even then came back from.dinner to find a cockroach crawling in the bed! Better to pay more for a better hotel if you value hygiene.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay. Good location

A pleasant stay before the early boat to Tioman. In the middle between jetty and bus terminal makes it a convenient location
Stayed 1 night in Oct 2018
Verified

8/10 Good

BoonChiam

Liked: Cleanliness, staff & service

Close to the jutty

Walking distance to bus terminal ,restaurants and shop nearby .
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

Heel basic hotel, erg gehorig, wel schoon.

Alleen doen als je niets anders kan krijgen of geen geld meer hebt.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Zaida

Room condition was so bad. Sink was leaking, no safety lock for door inside the room, bath towels were so cheap quality where did'nt absorb water at all..and they did not make up the room too after we requested on the second day..the reason is we did not leave our room's key..and this is really not acceptable since every room have the second key.
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bruyant

Une nuit en transit pour l'île de Tioman. hôtel sans insonorisation, interne comme externe.Quartier bruyant, motos garées au pied de l'établissement.
Stayed 1 night in Aug 2018
Verified

8/10 Good

farid

Liked: Cleanliness, staff & service, property conditions & facilities

Not the dream hotel, but imbeatable price!!

We arrive a Monday to take the early morning ferry to Tioman, so we just wanted to have diner and sleep. The room has no window, just 3 beds and bathroom All-in-One style: shower-toilet-sink. Good Wifi, water & ice in the coridor. few euros for that, you can't claim.Only cash payment. 500m to the jetty for the ferry.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
Noisy laneway next to hotel. Room needed a good airing. Pillows smelt but covers were clean. Transit stay only.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Mohd Fahmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Leong Sze

Liked: Staff & service
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Aku

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2018