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Hotel Unknown

3.5 star property
Hotel with free breakfast, near Paseo de Montejo

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Unknown

Standard Room, 1 King Bed, Private Pool | In-room safe, blackout drapes, soundproofing, free WiFi
Standard Room, 1 King Bed, Private Pool | View from room
Exterior
Bar (on property)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
The price is SAR 240
SAR 291 total
includes taxes & fees
7 Oct - 8 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
Free bottled water
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Private Pool

In-room safe, blackout drapes, soundproofing, free WiFi

Premium Suite, 2 Bedrooms, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Private Pool

Standard Double Room, 2 Queen Beds, Private Pool | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Private Pool

Standard Room, 1 King Bed, Private Pool | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 King Bed, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, (465)
The price is SAR 187
SAR 226 total
includes taxes & fees
24 Sep - 25 Sep
Hotel Plaza by Kavia

About the neighborhood

Map
559 Calle 53, Centro, Mérida, YUC, 97000

What's nearby

  • Plaza Grande - 17 min walk
  • Mérida Cathedral - 17 min walk
  • US Visa Applicant Service Center - 19 min walk
  • U.S. Consulate Merida - 5 min drive
  • Yucatan International Convention Center - 5 min drive

Getting around

  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬6 min walk
  • ‪El Lucero del Alba Bar - ‬9 min walk
  • ‪Café Montejo - ‬6 min walk
  • ‪Taquería Tetiz - ‬6 min walk
  • ‪Wookiee Monchis - ‬7 min walk

About this property

Hotel Unknown

Hotel located in Mérida Centro
Located close to Mérida Cathedral, Hotel Unknown provides free continental breakfast, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An outdoor pool with sun loungers
  • Luggage storage, a banquet hall, and a 24-hour front desk
  • A front-desk safe, concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Unknown offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, coffee/tea makers, and fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 280 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number FHA190725TS5

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Unknown Hotel
Hotel Unknown Mérida
Hotel Unknown Hotel Mérida

Frequently asked questions

Does Hotel Unknown have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Hotel Unknown?

As of 22 Ram., 2024, prices found for a 1-night stay for 2 adults at Hotel Unknown on 7 Shaw., 2024 start from $77.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Unknown pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 280 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Unknown?

This property doesn't offer parking.

What time is check-in at Hotel Unknown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unknown?

Check-out is at noon.

Where is Hotel Unknown located?

Located in Mérida Centro, this hotel is within 1 mi (2 km) of Santiago Park, Mérida Cathedral, and Paseo de Montejo. Casa Frederick Catherwood and Merida English Library are also within 10 minutes.

Hotel Unknown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 114 reviews" "
Rating 8 - Good. 22 out of 114 reviews" "
Rating 6 - Okay. 3 out of 114 reviews" "
Rating 4 - Poor. 4 out of 114 reviews" "
Rating 2 - Terrible. 4 out of 114 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diego Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, el staff muy amable y atento, la opción de desayuno incluido es excelente porque no sales con el estómago vacío a realizar tus actividades, además de que puedes pedir algo más a la carta. La habitación estaba limpia y dotada de aire acondicionado, mosquitero, ventilador, el baño muy amplio. Sin dudarlo volveríamos.
Stayed 5 nights in Sep 2024

8/10 Good

Josefina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! It’s wonderfully maintained and really easy to find parking, also rather quiet compared to the city center. I will say, this is not their fault but they might want to consider redoing the doors or adding bug nets- I found a huge cockroach in my room one night and saw another going under the door to another room. It’s kinda unavoidable in the tropical climate but it would be helpful if the doors didn’t have huge gaps! In any case, it was a beautiful space and I would stay here again!
Stayed 11 nights in Jul 2024

10/10 Excellent

Elizabeth, Fontana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and kind.
Stayed 4 nights in May 2024

10/10 Excellent

OSCAR J

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel en el centro
Hotel pequeño, muy original y con gran servicio. Lo único a mejorar es la presión de la ducha.
Stayed 5 nights in Jun 2024

8/10 Good

priscila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonito pero podria mejorar
deberian mejor la entrada, el pasillo es de piedras, troncos dificil de jalar maletas, el patio estaba llena de hormigas rojas. la puerta del baño no cerraba bien
Stayed 3 nights in May 2024

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Maya

Stayed 1 night in May 2024

4/10 Poor

Coryna

Disliked: Property conditions & facilities
Cheap stay
El baño huele muchísimo a caño / coladera, con el calor que hace en Mérida y el vapor de la regadera es sumamente fétido, no cuentan con agua fría y los muebles del cuarto están bastante descuidados. El internet no funciona, te llega 4 minutos y después se vuelve a ir y si vas de trabajo como yo, te será sumamente complicado trabajar por que tampoco hay buena señal de teléfono.
Stayed 3 nights in May 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a hidden gem in a very quiet neighborhood. Worth going for the art alone. It just feels good to be somewhere beautiful where you can feel the attention to detail. And the pool is fantastic beat the heat! Special thanks to the staff who were patient with me and let me practice Spanish with them. Truly it’s the only way to learn and it meant the world!
Stayed 1 night in Apr 2024

10/10 Excellent

Monica Mary, Eastham

Stayed 7 nights in Apr 2024

10/10 Excellent

vanessa

Stayed 2 nights in Apr 2024

10/10 Excellent

MARIA C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic, airy feeling smack in the middle of town.
The staff were incredibly friendly and helpful. The rooms are rustic but very comfortably appointed, firm beds and first class linens. The food is great and micheladas are the best. Nice and clean facility overall. A feeling of airiness in the middle of Merida. And absolutely safe.
Stayed 5 nights in Feb 2024

10/10 Excellent

Anna

Stayed 4 nights in Feb 2024

10/10 Excellent

Marina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place to stay and great location
Very short but good. Would go back for a longer stay.
Stayed 1 night in Feb 2024

8/10 Good

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom door needed repair . Poor lighting options, no face clothes or small towels
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Need some sort of refrigeration in the room. It's not very eco-friendly to have to throw food and drinks away.
Stayed 14 nights in Jan 2024

10/10 Excellent

Billie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a convenient location
Pleasant small hotel, well maintained with friendly staff. We ate at the restaurant one evening and it really delivered on the local specialties. The immediate area of the hotel is quiet and residential but you are a few quick blocks from Santiago park, which had food, dancing, great desserts etc
Stayed 4 nights in Nov 2023

2/10 Terrible

Sherwin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel charged my credit card for smoking in the property, which I did not do. The rooms are not sealed properly to the outside so bugs and ants got into the room along with sounds and odors from the outside penetrate the room easily. The floors were dirty and dusty upon arrival. I would strongly advise against staying at this hotel if you can avoid it.
Stayed 5 nights in Nov 2023

6/10 Okay

David

Stayed 2 nights in Nov 2023

8/10 Good

Ross

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel has an awesome look. Including the outdoor walkway to the rooms and pool. But the surface of the walkway is irregular, making it impossible to roll a suitcase. (I think staff is available to help with this, though.) And maybe a little tricky to navigate after dark or drinks. Great room including sitting room and washroom. Definitely recommend.
Stayed 2 nights in Nov 2023