If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
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2 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
32-inch TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
El Cid Hotel Merida
El Cid Merida
Hotel Cid Merida
Hotel El Cid Merida
Hotel El Cid Merida Hotel
Hotel El Cid Merida Mérida
Hotel El Cid Merida Hotel Mérida
Frequently asked questions
Does Hotel El Cid Merida have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel El Cid Merida pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel El Cid Merida?
Self parking is free at this property.
What time is check-in at Hotel El Cid Merida?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at Hotel El Cid Merida?
Check-out is at noon.
Where is Hotel El Cid Merida located?
Located in Mérida Centro, this hotel is within a 15-minute walk of Casa Frederick Catherwood and Mérida Cathedral. Paseo de Montejo is 1.3 mi (2.1 km) away.
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Hotel El Cid Merida Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Spacious and quiet room. I did not have any interaction with the staff other than the person at the reception who was not that helpful during the check in process. I have to say that the cleaning staff was very efficient providing clean towels everyday, I thank them for being nice even though I didn't meet them.
The website said that there were smoking areas, but there were not any. The description said that no pets were allowed yet multiple nights we were kept awake by a dog that barked nonstop. No English was spoken by any of the staff; thankfully, I speak Spanish. The water pressure was not great and hot water was not readily available.
If you’re looking for a place to sleep that is clean and comfortable in city center without a bunch of accommodations or American luxuries, you will be fine. The staff was kind and helpful. The room was clean. The beds were comfortable and the room had air-conditioning. We could not get the TV to work, but they did have Wi-Fi and good cell service.
Overall, I would stay at the property again and pray, no one brought an annoying dog!
Dana
Stayed 3 nights in Apr 2025
2/10 Terrible
Gloria Reyna Parra
28 July 2024
Disliked: Property conditions & facilities
The front desk staff is very rude, linen sheets and towels, looks dirty and smell unwashed, there was big bugs in room, no hot water, I move to different hotel after my first night there, I won’t go back there Never
Gloria Reyna Parra
Stayed 9 nights in Jul 2024
10/10 Excellent
Gilberto
17 June 2025
Liked: Cleanliness, staff & service
Es un Hotel muy funcional, tiene buena ubicación en el centro y el Personal es muy amable
Publicidad falsa, aparentan tener un lugar limpio y las condiciones son deplorables, no esperaba mucho por el costo pero raya lo insalubre. El estacionamiento esta sujeto a disponibilidad, tuvimos que estacionar en la calle.
MODESTO
Stayed 2 nights in Jun 2025
2/10 Terrible
Charif
15 June 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las fotos promocionales no corresponden a la realidad de mal estado de las instalaciones y por decir no siquiera me atrevería a nadar en su picina
Fue un poco desagradable no hay atención haca el cliente preguntas algo y te ponen mala cara o te malcontestan no te apollan con tuallas solo te dan 2 para 4 personas según limpian el cuarto y basura debajo de la cama el control de la TV no servilla nunca lo revisaron aun que se reporto agua caliente no Abia el wifi menos la verdad lo pensaría mucho para volver a reservar o seria mi última opción