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Cigno Hotel (Adults Only)

4.0 star property

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Photo gallery for Cigno Hotel (Adults Only)

Exterior
Exterior
Classic Room, 1 King Bed | Rooftop pool | Outdoor pool, sun loungers
Classic Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board
Smart TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is SAR 628
SAR 760 total
includes taxes & fees
26 Jun - 27 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Private Pool

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Private Pool

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Terrace

1 bedroom, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Terrace

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Terrace

Highlights

Separate sitting area
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Patio, Pool View

Highlights

Balcony
Private plunge pool
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000

What's nearby

  • US Visa Applicant Service Center - 1 min walk - 0.0 km
  • Mérida Cathedral - 10 min walk - 0.9 km
  • Plaza Grande - 10 min walk - 0.9 km
  • Parque Santa Lucía - 16 min walk - 1.4 km
  • U.S. Consulate Merida - 5 min drive - 4.7 km

Getting around

  • Teya-Merida Station - 29 min drive
  • Mérida International Airport (MID) - 12 min drive

Restaurants

  • ‪Bar la Ruina - ‬5 min walk
  • ‪La Kombucheria - ‬5 min walk
  • ‪Restaurante San Fer Villas - ‬2 min walk
  • ‪Al sazon de Michin - ‬5 min walk
  • ‪Taquería "La Gloria - ‬2 min walk

About this property

Cigno Hotel (Adults Only)

Upscale hotel near Mérida Cathedral
At Cigno Hotel (Adults Only), you can look forward to a garden, a business center, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and tour/ticket assistance
  • A front-desk safe, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Cigno Hotel (Adults Only) feature thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and espresso makers.
Extra amenities include:
  • Hair dryers and shampoo
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

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Hacienda Xcanatun, Angsana Heritage Collection

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  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 400 reviews
The price is SAR 619
SAR 811 total
includes taxes & fees
1 Jul - 2 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HCO181213C92

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Frequently asked questions

Does Cigno Hotel (Adults Only) have a pool?

Yes, this property has an outdoor pool.

Is Cigno Hotel (Adults Only) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cigno Hotel (Adults Only)?

Valet parking is free at this property.

What time is check-in at Cigno Hotel (Adults Only)?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Cigno Hotel (Adults Only)?

Check-out is at noon.

Where is Cigno Hotel (Adults Only) located?

Located in Mérida Centro, this hotel is within a 15-minute walk of US Visa Applicant Service Center and Mérida Cathedral. Paseo de Montejo is 1.3 mi (2.1 km) away.

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Cigno Hotel (Adults Only) Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 66 out of 73 reviews
Rating 8 - Good. 7 out of 73 reviews
Rating 6 - Okay. 0 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and safe. The parking next to the hotel was great.
Stayed 3 nights in May 2025

8/10 Good

moria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little hotel. Little far from everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Stayed 4 nights in Feb 2025

10/10 Excellent

Damini

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in design and service and great food as well!
Stayed 3 nights in Jun 2023

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property
Stayed 1 night in Jul 2024

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with friendly staff.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel boutique. The service was wonderful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mérida

Great place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Beautiful hotel with gorgeous rooms. Could do with a bit closer to town but not too far to walk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty unique place, with amazing staff and delicious food. Rooms are very nice.
Stayed 4 nights in Aug 2023

10/10 Excellent

Michelle

Liked: Amenities
Beautiful Hotel. Staff was excellent. Would totally recommend to friends and family.
Stayed 2 nights in Aug 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious.
Stayed 4 nights in Sep 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like all service provided, great area.
Stayed 4 nights in Nov 2022

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent food, the service is outstanding. Highly recommended although the neighborhood is not the best. I would definitely would come back.
Stayed 1 night in Mar 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigno is a beautiful, well designed and very inviting property. It features a nice bar and dining area and 3 pools! It’s a short ride to anywhere you would need to go in Merida.
Stayed 1 night in Feb 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in May 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great place; very nostalgic! Pricey
Stayed 5 nights in May 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. Very nice curated and the food, scents and amenities are great. Definitely a come back. It is not walking distance from downtown but a short Uber ride can fix it. Totally recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars all around.

10/10 one of the best stays i’ve ever had at a hotel. I did not want to go home for maybe the first time ever. food was great service was great rooms were so comfortable and well appointed. IM OBSESSED. currently averaging about 10 nights a month in hotels for work and this is easily the most comfortable place i’ve been in over a year.
Stayed 6 nights in Jul 2024