"Upon inspecting my room on arrival, the towels in my bathroom were dirty, wet with one towel having someone's bodily fluid on it. Upon calling the reception to complain, I did not receive an apology and instead the lady said they would send someone up to check whether it was their mistake! In addition to these towels being filthy, the towels were not even placed on a proper shelf, they were folded and left on top of an area above the toilet."

"Convenient stay"

"The tub was good but the shower location pose risk of slipping."

"The hotel is in a good location; however, the room condition and bathroom were only average and did not meet expectations. During my stay, the TV stand fell and injured my leg. Although I reported the incident, it was not replaced, and no compensation or apology was offered. Additionally, there was no digital entertainment available in the room during our stay, which was disappointing, especially for the children. The room was advertised as family-friendly, but in reality, it lacked the...

"Sauberes Zimmer, Frühstücksbuffet vollkommen ausreichend und gute Anbindung per S-Bahn ins Zentrum von Brüssel "