"My wife has a disability. We got to the hotel and were assigned a room on the 2nd floor! There is no elevator! There are steps down to the first floor/front desk and a whole flight of stars up to second floor! The door to the lobby soes not have handicap access. The whole place does not meet ADA legal standards. The clerk eventually said he would just cancel it after trying to give us unacceptable choices. We never agreed to any room. We looked at our credit card balance later and saw there...

"Booked this property on line because it advertised a hot tub. After a long day of travel we were looking forward to unwinding in the hot tub. Upon check in, it was determined the hot tub was unavailable. It was non refundable. Wish there was a way that amenities could be updated as advertised "

"No hot tub hot water no pool"

"The staff went about and beyond to make our stay good. We really appreciate the care shown to us."