"Check in was smooth and efficient but not very welcoming considering I’d travelled along way and 2nd visit no personal interaction . Check out very different asked if I’d had a nice stay and had everything been good with the room . Makes such a difference .
Hotel room very nice with great touches of bath robe and toiletries . Tea and coffee supplied with water also appreciated . We noticed this year In the corridor it had the aroma of smoke I’m sure it wasn’t as rooms non smoking but every time we went out of our room we could smell it and noticed air fresheners placed around
Lace market hotel so conveniently situated to get out and about shopping and restaurants while visiting uni daughter . Had a great few days"
"Nice hotel, clean, comfortable, food good, just a shame the reception staff aren’t more engaging. The welcome is poor and you feel like just another number. I’d expected more for the price you pay."
"Nice aparthotel however i thought the beds were poor. Comfortable enough but two singles pushed together and rickety frames. In bathroom toilet rollholder missing, hole in wallfilled in but not painted over."
"Hotel has changed from when we had stayed in the passed few years,used to be a really lovely hotel but I think it's more down to the people that stay not so much the hotel,It was convenient for our needs,
Breakfast is far to early 9am it finishes so we cancelled ours check out is 11 so that's good so why breakfast can't be a little later,?"
"Lovely room with view of the lake, iron & ironing board, coffee machine and kettle were much appreciated. Didn’t have breakfast but it was reasonably priced.
Free parking and plenty of space, felt safe."