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"Very expensive stay for not much facilities. Staff barely able to understand requests. No timely answers for queries before we arrived at the property. Staff do not go out of the way to make your experience pleasant at all. Breakfast was below average. For the expensive pricing, you would expect a better spread, but no. Cleanliness of property is also below average when you compare with similar properties in the price range."

"First room allocated was pretty horrid, smelly and broken tap. Bitten to hell by mosquitos and tics in the bed. Moved rooms next day and the room was fine, just why we weren't allocated this on the first night as the hotel was empty. Our driver was allowed to stay there as well, something sadly not allowed in a number of hotels down south. "

"The Hotel is very large in size and the staff were very pleasant and helpful organising a driver to take us out of the area to visit all the places of interest we would not see otherwise. Kurunegela itself is not geared up for tourism and is more your local town. So there is a need to travel out. The Hotel is tired with the decor and carpets needing to be replaced and an overall update required. The restaurant choices are limited and overall the Hotel and the area does not cater for europeans"

"Lovely view and pool Wish I had more time there!"

" I booked with expedia. my paid with my credit card. when i go they said they do not accept expedia, they ask to pay in property. i was with tel over 2 hrs to resolve this. expedia refund it. but hotel give hard time. even their food / desert not worth what i paid. and security gurd never allow to unload from my vechile front of the entrance. i have to park far place to carry my baggs. the way with sand and mud. its totally un acceptable. i do not recommand this hotel for this price."

"Property is not found at 53 Riverside Road, Matale. Given phone is switched off but he answered on the previous day and asked us to come. According to him weather was ok but weather was terreble and came back home because no place to stay at the night. I had to block my card as well. The worst experience I have ever had. I would never recommend this hotel to anyone."

"Good breakfast. Tired facilities. "