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"This place needs to be taken down from Expedia. The pictures don't reflect the reality and very misleading. The wood is rotten, all the appliances are very old, the whole cabin smelt like sewage, especially the bathroom. My shower was a metal box with not even a soap holder. I held my soap in my hand the whole time I showered. I am only 5 feet tall and 100 lbs weight and even I could not move my hands without hitting the metal "walls" to clean myself , that is how small it was and I could not...

"Cleanliness"

"Fantastic Hotel! We thoroughly enjoyed our stay!"

"Great Views"

"Nice hotel but lacked atmosphere. Particularly later in the evening in the bar."

"Beds are rock hard"

"The staff were lovely. The room was full of cobwebs and dust the light fixtures had flies/ other bugs in them. 3 light switches didn’t do anything the outside light fixture was crooked and the top railing part came off. The dishes were put away dirty with grime on the silverware and plates. The hot tub was more warm than anything. The jets in the hot tub were barely noticeable. The sauna was out of order. There was a lot of sediment in the bottom of both of the pools. The bus was awesome. The...

"Perfect location to stay in the Waterton town site."

"Budget accommodation, room smelt heavily of cigarette smoke. Sketchy area, although location is decent."

"Great location and very friendly staff. This the place to stay when visiting Banff"

"Room was very clean and comfortable. The staff were very friendly and accommodating. Indoor parking was a huge bonus."