"I had a really high expectation for my stay at the Harbour hotel and spa, particularly as I paid a higher than normal price for the room and the stay period.
The overall experience was good and the staff were very helpful and friendly, however there were a few things that were quite disappointing.
The breakfast was underwhelming and, for what I paid for, did not meet expectation.
I thought there would be a full English breakfast buffet but it was just a small set meal.
The room was nice and cosy but I found a lot of dust and dirt. Places like the radiator, the room appliances and a lot of collected dirt and dust in the bathroom air fan.
There was no room phone as this would have been handy to call reception and room service.
The spa and gym amenitites were good.
The bubbling bathtubs in the dungeon area of the spa were out of order which was unfortunate as this was one of the main things I was looking forward to using.
The swimming pool was okay and I enjoyed the jacuzzi, wet room and sauna.
Overall, my experience of my hotel stay was good, not quite amazing as I had wanted it to be."