"Monica was an excellent host and made our stay very special. Their housekeeping was phenomenal and even offered us cappuccinos every morning. We left an iPad under the bed after checking out and they made sure to get it to us before we left. Not just five stars but six stars."

"Clean place, friendly staff."

"Very disappointing stay and definitely not worth the price (around CAD $400 per night). Check in after 2pm not available. You have to do it yourself. Upstairs is reception and they give basement room to us beside their storage, garbage and air conditioners heat area. Only one room was there which they gave it to us. The room had a strong unpleasant smell that irritated my wife’s eyes, and it was difficult to get help because staff were often unavailable. The only request I made was for...

"Beautiful atmosphere, love the view ! Nice staff 💜"

"We paid close to 500 euros for one night for this horrible hotel. When we arrived the room was hot so we turned on the AC so it could cool and we could return a little later. It never did. We tried everything to get it to work then finally called the phone number they list by 7:00pm. (no one stays onsite) They sent someone to come look at the AC unit and he tried everything that we had already tried and he had no idea what to do or how to fix it. Then he spoke to the owners by phone and came...

"من أسوء الفنادق اللي مريت عليها ولايعتبر فندق"

"The hotel is very antique. Lots of halls with stairs to get into the rooms. My kids had “bites/bumps” in some areas of their body. Itchiness all over. I think the cleaning staff does a great job, but the hotel is so antique and there is wood everywhere, that maybe that’s why we randomly saw little ants. The linens and towels and bathrooms looked cleaned. The staff was very friendly, but the hotel was not our taste. The main entrance is very hidden and dark. Thankfully its location was good and...

"This hotel is a hidden gem in a small courtyard just off Crea canal. Room was neat and comfortable with window to small courtyard, it was very pleasant to let in some natural light. The staff were very kind, friendly, outgoing and helpful. The neighborhood (Cannaregio) was especially nice, with many restaurants and canal water bus (vaporetto) available just around the corner, and short walk to Santa Lucia train station. Cannaregio is the best neighborhood to stay in Venice in our opinion -...

"Great. Clean, well located, nice rooms with view to the canal."

"This was our second stay at the Palazzo Schiavoni and was every bit as fantastic as the first time. The location is perfect. Close enough to St Mark's Square yet not too close to be too busy. It's a very short walk to the water bus stop to get over to Murano which we love. Lots of fantastic restaurants very close by. The hotel is extremely clean and well maintained and the welcome and service is amazing. We had a 2 bed suite. The size was good, bathroom and kitchen were spotless and of very high...