If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
30-inch flat-screen TV with cable channels
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must contact the hotel within 72 hours of booking the reservation.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Air conditioning is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Esperanza Mazatlan
Esperanza Mazatlan
Hotel Esperanza Mazatlán
Esperanza Mazatlán
Hotel Esperanza Hotel
Hotel Esperanza Mazatlán
Hotel Esperanza Hotel Mazatlán
Frequently asked questions
Is Hotel Esperanza pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Esperanza?
This hotel doesn't offer parking.
What time is check-in at Hotel Esperanza?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Hotel Esperanza?
Check-out is at noon.
Where is Hotel Esperanza located?
Situated near the beach, this hotel is within a 15-minute walk of Playa Norte and Mazatlán Aquarium. Casino Codere and Hector Guillermo Pena Tamayo Park are also within 1 mi (2 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Esperanza Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 83 reviews
10 - Excellent
21
Rating 8 - Good. 34 out of 83 reviews
8 - Good
34
Rating 6 - Okay. 14 out of 83 reviews
6 - Okay
14
Rating 4 - Poor. 7 out of 83 reviews
4 - Poor
7
Rating 2 - Terrible. 7 out of 83 reviews
2 - Terrible
7
7.2/10
Cleanliness
8.2/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10
Easy access, helpful friendly staff
Dennis Michael
Stayed 4 nights in Jun 2025
4/10
.
JESUS
Stayed 1 night in Apr 2025
4/10
The door locks didn’t function and there was no AC as listed. The window also didn’t shut or lock.
Lydia
Stayed 1 night in Apr 2024
10/10
Carlos
Stayed 1 night in Apr 2025
10/10
la verdad que servicio tán excelente y limpio la comida muy bien
CLAUDIO
Stayed 2 nights in May 2025
10/10
Buena
Cristo
Stayed 1 night in May 2024
2/10
Nunca hubo agua caliente , nunca la limpiaron , cucarachas , puertas rotas del baño , ni un silla para poner ropa
sergio
Stayed 6 nights in Apr 2024
10/10
Excelente estancia
Karen
Stayed 3 nights in Jul 2023
4/10
No tiene puerta el baño no tiene espejo no hay teléfono el colchón está todo dañado no dan sábanas para taparce
Noe
Stayed 1 night in Mar 2023
10/10
Antonio Jesus
Stayed 1 night in Mar 2023
2/10
JORGE LUIS ARRIAGA
Stayed 1 night in Jan 2021
8/10
Maria José
Stayed 1 night in Dec 2020
2/10
Nada en realidad creo que un hotel puede see modesto y limpio
Mary Carmen
Stayed 1 night in Dec 2020
2/10
The walls were very dirty, anything you touched fell apart, and I was literally afraid that somebody was going to break into the door and rob me. I would not recommend staying here
Verified traveler
Stayed 1 night in Dec 2020
10/10
Wonderful staff
Very friendly
Verified traveler
Stayed 2 nights in Dec 2020
8/10
Está cerca de restaurantes, central de autobuses, malecón
Elias
Stayed 3 nights in Dec 2020
2/10
las puerta que se habre hacia el cliente en un solo sentido y se habre hacia la rampa de minusvalidos deveria de habrir a ambos lados ambas y encontramos 4 cucarachas de tamaño grande y dos lagartijas eso indica que no estan ni sanitizados ni fumigados los cuartos