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Diamond Bay

3.5 star property
Hotel in Mazatlán with a 24-hour front desk and an outdoor pool

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Photo gallery for Diamond Bay

Terrace/patio
Studio | Private kitchen | Fridge, stovetop, cookware/dishes/utensils
Junior Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Lobby
Deluxe Suite | Living room | Flat-screen TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

Studio | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Studio

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Stovetop
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 57 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Stovetop
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room | Flat-screen TV

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

7.0 out of 10
Good
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100

What's nearby

  • Mazagua Aquatic Park - 3 min drive - 2.0 km
  • Witches Beach - 4 min drive - 2.7 km
  • Mazatlan International Center - 7 min drive - 4.3 km
  • Galerias Mazatlan - 9 min drive - 5.8 km
  • Cerritos Beach - 10 min drive - 7.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬7 min walk
  • ‪The Bistro - ‬13 min walk
  • ‪Pacha Mama - ‬10 min drive
  • ‪Playa Brujas - ‬5 min drive
  • ‪La Cordeliere - ‬7 min walk

About this property

Diamond Bay

Hotel located in Cerritos
At Diamond Bay, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • English breakfast (surcharge), concierge services, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Diamond Bay have perks such as air conditioning, as well as amenities like late night room service and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and stovetops

Languages

English, Spanish

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Exterior

Varali Grand Hotel

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  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,483 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Late-night room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Frequently asked questions

Does Diamond Bay have a pool?

Yes, this property has an outdoor pool.

Is Diamond Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Bay?

Self parking is free at this property.

What time is check-in at Diamond Bay?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Diamond Bay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Diamond Bay located?

Located in Cerritos, this hotel is within 3 mi (5 km) of Mazagua Aquatic Park, Witches Beach, and Marina Mazatlan Golf Course. Mazatlan International Center is 2.5 mi (4 km) away.

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Diamond Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 373 reviews
Rating 8 - Good. 93 out of 373 reviews
Rating 6 - Okay. 71 out of 373 reviews
Rating 4 - Poor. 33 out of 373 reviews
Rating 2 - Terrible. 41 out of 373 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10

-
Stayed 1 night in May 2025

10/10

Only one restaurant and it’s always close. Everything is far 215-20mins
Stayed 8 nights in Feb 2025

4/10

No WiFi in rooms
Stayed 4 nights in Apr 2025

10/10

Excelente
Stayed 1 night in Dec 2024

8/10

Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

6/10

Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Stayed 2 nights in Jan 2025

10/10

Beautifully situated on the shores of Emerald Bay Secure expansive parking lot with very helpful staff
Stayed 1 night in Mar 2023

2/10

Restaurant was not available as advertised no coffee available as advertised staff was very short and unhelpful, would not recommend this hotel to anyone, I usually try not to give bad reviews but this was one of the worst stays we have had
Stayed 2 nights in Dec 2024

8/10

The place was pretty
Stayed 3 nights in Sep 2023

10/10

Good service
Stayed 1 night in Jul 2024

2/10

The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
Stayed 3 nights in Nov 2024

8/10

A nice quiet resort on a semi-secluded beach, with the exception of a party going on at a nearby resirt. Fortunately the loud music ended by midnight. The rooms were very comfortable however the ceiling fan didn't work in one (room 108) ans the a/c wasn't working in another room we were using (room 106). The pool was clean, although the temperature was a little cool, but you adjusted after a few seconds in the water. The lounge chairs by the pool were hit or miss, and at least one broke while one of us was sitting in it. There was a limited number of chairs available, however, as there weren't too many guests, this wasn't an issue. All in all, a nice stay and we will probably go there again in the future.
Stayed 2 nights in Feb 2025

2/10

Hotel in bad shape
Stayed 1 night in May 2024

6/10

It is a comfortable, spacious and clean hotel, away from the hustle and bustle of the city. The pool is big and beautiful. It is a place where you can rest and enjoy. The building is outdated. Please note: on weekends (Friday and Saturday night) you will most likely be able to hear loud music coming from the side garden of the hotel and/or one of the hotels on either side, although they may end relatively early.
Stayed 2 nights in Apr 2024

2/10

Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

2/10

Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024

6/10

Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Stayed 5 nights in Feb 2024

8/10

It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024

8/10

My cousin had her wedding here and i was terrified staying here bc of the reviews as im pretty picky and usually travel with my own sheets! So the wedding was the most beautiful wedding ever. Our room was in the main building it was huge, clean and beautiful view. Full kitchen 2 full baths, bedroom was a good size. Bed were hard but surprisingly comfortable. Only bad thing is train tracks are right next to the hotel and almost every morning at 6am it would wake us up. The hotel was dead no people except my family and i. About 30 of us. Everyone raved about their room expect one family that stayed in the villas by pool area. Those seem out dated and old so main building is the way to go. Bar was not open ever. Restaurants food was not bad but horrible service tooook forever to get our drink order, food, check even though it wasnt busy at all. Little store remains locked so when u want to go in to buy something u have to ask front desk to open it. Pool was cold but kids had a blast. House keepers where great and getting transportation was easy! I would stay again but they definitely need to work on the customer service and restaurant situation. Dont know how they stay in business with no people there. They would have made great money had the bar been open for my family that loved to drink.
Stayed 3 nights in Mar 2025

6/10

Overall, the facility, room and service were great. My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Stayed 3 nights in May 2024

6/10

Big Suites, but the sheets and pillows had hairs, the floor was dirty, there was NO soap at all in the bathroom and NO Shampoo.
Stayed 1 night in Feb 2023

6/10

The place looks amazing on the outside but on the inside it needs some TLC. The staff was great. When speaking to the staff they said management has avoided putting more money in the up keep. I was talking to a tourist from another hotel and said he had a timeshare at at Diamond Bay but was ran out of the contract. He said it was the best thing ever as he noticed it looking old back then and wondered if they did any renovations. Like I said, staff is great! Just wish management would do better up keeping of the interior of the hotel.
Beat up drawers
Rusted handles
Sofa has seen better days
Stained Dining table
Stayed 3 nights in Feb 2024

2/10

My wife and I went with our two kids (4yr and 1yr old) The room was dirty and bathroom smelled like sewer, the hotel is located in between two event venues so noise in the night is unbearable from both ends, pool was cold, they dont have any chairs or sunbeds at the beach and wont let you take any. Food is bad and expensive.
Stayed 2 nights in May 2023

6/10

Is nice and beautiful for a wedding or if you want to be in a quiet place with no noise. NO wifi in rooms at all a very bad drawback only in lobby, the restaurant in the hotel we couldn’t go because the day that we decided to try was closed because it doesn’t open on Tuesday of course they completely forgot to mention this small detail. One more thing that maybe is new but we couldn’t check out before they checked the room, for my mind I didn’t understand why.
Stayed 3 nights in Oct 2023

2/10

The property is located next to a train that runs early morning and in the middle of the night so we did not had one good night sleep. Our room was super rundown and dirty, the staff was not friendly at all. There was no WiFi in the rooms only in the lobby so it was super inconvenient. We had a sofa bed and the mattress was stained and super uncomfortable The springs were coming out of it. Overall a bad experience we will NEVER stay here again.
Stayed 6 nights in Nov 2023