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"The staff was excellent. Everyone was friendly, cordial and helpful to our every need. The next time we visit Charlotte, this hotel will be first on our list."

"Nice spot on the Lake. "

"We had a wonderful stay! Nina was a super kind employee/front desk attendant that was great with recommendations on things to do and just all around a nice person - best employee at the hotel! Breakfast was great - fresh and filling. We also loved the pool/hot tub area and the hotel all around was wonderful! Only thing we noticed is since we brought our puppy, when we took her outside the whole time we were there the potty area for dogs was out of bags the whole time and the trash can full to the rim. For the future if that could be fixed it’d be a perfect stay! Thank you for a wonderful experience!!"

"Overall, everything was excellent, except for finding the pool on the 21st floor. There should be more than 1 sign directiing you to the pool area. Going through the restaurant was not appropriate AT ALL!!!!!!!! Please make the proper adjustment for future guests. Thank the staff for their friendliness and warm greeting. "

"Worker’s were very nice"

"Convient to everything uptown Charlotte. Great fitness center and delicious buffet. "

"Great Stay"

"The staff were very nice and accommodating."

"Great location and hotel"