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"We stayed at the Shoals for 3 nights. Something I didn't realize was that there are no rooms directly facing the water - all rooms look out to the parking lot. The property and rooms were very clean and very well maintained, however many things were lacking. 1.) MAJOR concern: We asked for a pack n play for our baby and they brought up a mattress with it. We looked up the mattress brand (Spring Spirit) and it was recalled in 2024!! Parents: please check all the items you receive!! We were...

"Great place!"

"Water issues in the room. Hot water only from sink faucet and shower water turned off sudsed-up mid-shower. They turned it on when my husband went down to complain. Convenient location but has its quirks."

"It’s a beautiful property with a fun bar and delicious restaurant . The rooms were beautiful and the bed was super comfortable"

"The hotel doesn’t reception doesn’t open till 9am. For early risers we had to leave the hotel just to get coffee. 9am is unheard of for a hotel"

"There is no where to sit outside at night unless you have a room with a balcony. I had a room that faced the street and is next to the elevator so it was noisy."

"We stayed here a year ago, and when we decided to drive out to the Hamptons, this was our no-brainer choice. It's not a luxury resort, but you're not gonna pay luxury prices. The "room" is truly a suite, with a large living room, which includes a kitchenette -- and a full size refrigerator, not the typical mini. The room is clean, modern and quiet. (we prefer the upper level). Our only negative is that it's really at the very start of what most people consider The Hamptons, so it's a drive --...

"They claimed it was a renewed hotel, it was older than before when it was called Baron Cove. Old rooms, old showers, I tried taking a shower then bathtub wasn’t passing the water down, the bathtub got filled up quickly with water. The pool looked tired, the service at the pool was horrible, staff didn’t know the menu. Disaster. So sad for this hotel as it was a classic back in the day."

"Easy vaca, centrally located, lovely grounds, nice pool and playset for small children. Breakfast was amazing!"