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"Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan! "

"For the price i was very satisfied."

"Short comfortable stay night before climbing Ontake-san. The front desk was very helpful with providing information about taxi to the trailhead ."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Very comfortable stay. Special dinner each night amazing. We stayed for four nights and different dinners each night. Lots of nice little touches that made our stay more comfortable, like umbrellas in the foyer for use during the rain, and free tea, coffee and soft drink"

"Beds are super hard was unable to sleep. Plus I had some sort of alergic reaction to something in the room in this Route Inn and are previous stay at Lake Kagoshima.I dont normally suffer from allergies and I dont have Asthma but as soon as i layed down I got all stuffed up and had issues breathing when trying to sleep. Perhaps its a cleaning product they are using or the contents of the pillows unsure but that has never happened before both places I stayed for 1 night only. it was strange so wanted to mention it so they coulf find the cause and redolve the issue. Staff were very good efficient,polite, free breakfasr coupon a nice surprise "

"Lovely hotel and onsen with wonderful food! The onsen area was beautiful. We would definitely stay here again."

"This Ryokan was amazing! It was doable on the trains though it i out of the way of major cities but that is the point. Very relaxing and the osen was amazing. Would recommend this to anyone wanting a traditional experience. Also the food was fantastic!! "

"Actually good value if you accept the tatami style bedding. Only problem is that going out of the room to the shared toilets and showers can be freezing as the common areas are not yeated. Hotel looks old. But it was in the centre of Ina, and had good free parking. Room we got for 5 pax was relatively cheap."