"The AC in our room was broken. Had to come two times to fix it went to bed got woken up at 3 AM when carbon monoxide detector was ringing call front desk was told there was no maintenance to unplug it, we said is there a week because it was bringing they moved us to a small room at 3:30 AM. The next day the Manager Kim called us back and was talking over us trying to tell us we had to stay in that small room, even though I paid for a bigger room finally after arguing got put back in that room so...

"Our room had a strong musty, damp smell, as if it had been wet for a long time. The odor was so strong that it was uncomfortable to stay in the room."