"The checkin process was straightforward and we were allowed to leave bags before checkin time. However, the staff didn't provide any information on what's included, what facilities like pool are available and when to access them or what attraction is nearby. For example 2 bottles of water were included, but we weren't informed that minibar was included in the room price. There was a huge festival going on in front of the hotel, we saw it once we reached our room. The staff didn't mention it when we specifically asked about nearby attractions. Bathroom had no fittings at all to hang towels and/ or clothes. Location is a bit outside the city centre also more than an hour away from airport using public transport so something to consider when making travel plans. The ac kept resetting temperature for some reason all night, so room tended to be warmer than preferred. Other than that the hotel is clean, looks well maintained, has great mattresses. "