"Positive:The staff was very nice, helpful and friendly. Negatives: The food was very expensive , and we had to pay to use the pool."

"The hotel was very close to the Tokyo Int'l Cruise Terminal, and was connected to a train/subway line. A lot of hotel information was only available by QR Code - it would have been better for less-savvy people if there were links to a website for restaurant hours, etc. Also, much of the information was in Japanese only; more English would be preferable for the international traveller. The Lobby Cafe closed at 6 or 6:30 pm, which I feel is too early. Otherwise, because of its convenience, and...

"初めての川崎駅です。 川崎駅から近いので日航ホテルを選択したにもかかわらず　入り口が判らずにウロウロしました。立地がとても良く　近くにコンビニも有り 又利用したいと思いました。　お部屋は清潔でスタッフの方も丁寧な方達です。"