Does Sahara Palace Marrakech have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking at Sahara Palace Marrakech?

Self parking and valet parking are free at this property.

Does Sahara Palace Marrakech provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 600 per vehicle applies.

Where is Sahara Palace Marrakech located?

This family-friendly Marrakech hotel is located in a rural location, within 3 mi (5 km) of Tanneries, Majorelle Garden and Le Jardin Secret. Zaouia El Abassia and Souk Cherifia are also within 3 mi (5 km).

Sahara Palace Marrakech Reviews, Deals & Photos 2025

8/10 Good

Verified traveler

9 May 2015

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Weekend

Personnel correct mais pas palace... Cuisine correcte, chambre magnifique seul bémol les mares nombreuses qui amènent moustiques et cafards ... Dans l'ensemble un agréable weekend car l'hôtel est juste sublime

10/10 Excellent

Jean-Marc, Lausanne, Suisse

1 April 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu magique, environnement très reposant !

Lieu idéal pour décompresser, dans un environnement privilégié et extrêmement accueillant.

2/10 Terrible

anonymous, London

18 September 2014

Liked: Room comfort

Disliked: Cleanliness, staff & service

Good to look at but terrible hotel

On out side hotel looks beautiful but bathrooms are dirty. Toilet seats do not fit the toilet. Food hygiene poor. Two out of four of us got bad food poisoning. Taxi arranged by hotel to pick us up at airport never arrived. There was algae growing in the pool . Conceiarge helped to choose activities but rest of the staff are not well trained or managed.

4/10 Poor

BM, London

16 September 2014

Liked: Room comfort

Disliked: Property conditions & facilities

Really disappointed

I had booked to stay there to celebrate my birthday, wanting the really special feel that the style and service at Taj Hotels ALWAYS delivers. However, the management changed 2 days before our stay and we discovered this by sheer chance. We were told we could not cancel our booking (without massive penalties) despite the fact that we had only booked BECAUSE it was a Taj Hotel. I wanted to enjoy what was to be a very short trip, and to believe there would be no change in the quality - but this was not the case. The service was very uneven, and while the failings were not major the constant niggling irritations spoiled the holiday. Expedia.com's unwillingness to take any responsibility at all means that I will not use them again either.

2/10 Terrible

Ayeesha, Lagos

13 August 2014

Liked: Cleanliness, room comfort

Disliked: Staff & service

Customer Service ZERO

Staff need customer service training. Rahma is especially very saucy. Very very quiet. Spa offering is poor. Especially with a hotel that is in the middle of no where, spa should have been better. They charged us for the wrong treatment and refused to review it. Honestly very disappointing, will never stay there again.

4/10 Poor

Juliet, Paris

4 August 2014

Liked: Room comfort

Disliked: Property conditions & facilities

Bel hôtel mais très décevant

J'ai séjourné avec mon ami au Taj Palace une semaine, fin juillet. L'hôtel est immense et très beau, la chambre très spacieuse (80 m2 la chambre standard). Le personnel est très accueillant et souriant, ils vous demandent régulièrement si tout se passe bien. Nous étions très peu nombreux dans l'hôtel, la piscine vide, le calme plat, que demander de plus ? Seulement voilà… l'hôtel est bien trop loin du centre ville (20km environs) nous avons payé 400 drh aller-retour (soit 40 euros) presque tous les soirs pour aller dîner en ville ou boire un verre. Quant aux navettes, il y en a une à 9h, une à 11h, celle d'après ne passe qu'à 15h … Très peu pratique pour aller déjeuner, il faut donc appeler un taxi et payer à nouveau 150 ou 200 drh !!! Comme vous l'avez compris, il n'y a donc pas de navette le soir étant donné que la dernière passe à 17h. De plus, aucune navette ne vient vous chercher à l'aéroport (il faut compter 300 drh soit 30€ de l'aéroport jusqu'au Taj Palace), pour un palace ce n'est pas top … Idem pour le retour, aucun geste commercial de la part de l'hôtel : notre avion décollait à 17h donc bien évidemment, il était impossible de prendre la navette de 15h (qui nous ramène seulement au centre ville), nous avons gentiment demandé au personnel s'il était possible que cette navette nous ramène directement à l'aéroport ou bien d'avoir une navette pour 13h (surtout que nous étions les seuls dans la navette à chaque fois vu le nombre de clients…).

10/10 Excellent

Lena, England, UK

4 August 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel- best we've stayed in

The Taj Palace, Marrakeche was a fantastic experience. It was quiet when we went at the end of July which meant that we more or less had the hotel to ourselves. We were met with a refreshing, cold drink and a bracket for luck. Everything was taken care of and the staff made us feel like true royalty. The room was big, spacious and very luxurious. The 'common rooms' were decorated and designed to the highest quality and again, pure luxury. The food was EXCELLENT and we had some of the best sushi ever in the Japanese restaurant. The staff was second to none. Simply the best. We used the spa and felt truly pampered. We can not rate this hotel more than just 5*. Absolutely fantastic and recommended to anyone after a little luxury. One thing to say is that prepare for the additional costs- the food is expensive but absolutely worth it.

8/10 Good

G riesta

30 July 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Raghu Sehgal, London

18 June 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic

Totally felt cheated. Poor Service and terrible spa

4/10 Poor

Raghu Sehgal, Marrakech

11 June 2014

Disliked: Cleanliness, staff & service

Horrendous

I'm currently staying at the hotel, it is my first day. I'm a gold card with Taj Hotels. And here it goes: 1. Hotel is beautiful. Rooms run down full of mosquitoes infact I have the largest one bedroom suite in the palace and the bath tub is full of dead Mosquitos even after housekeeping has cleaned my room a few hours ago. 2. Service barring 2 or 3 people we ordered food 45 mins to 1 hour even forgot to bring the items and sent the bill. 3. You call operator no one answers infact today I noticed from 7:30 pm till 8:35 no one answered on number 9 which is operator number 4. Sat at the pool no lifeguard and no one to serve at 6 pm whereas the pool was with at least 10 people 5. Shower of the room also full of Mosquitos and marble all broken 6. The terrace is full of insects infact almost a 200 sq feet terrace is complete waste which is where you want to sit with lights not working after complaining 3 times they got me a huge flash light and temporarily placed it on the fuse lamp shabbily and the light is so strong and bright that it feels you are in a stadium watching a night match 7. I went to use the Spa facilities which is the most important thing considering you are staying at a resort in the middle of wilderness and everything that you can do is inside the resort. The worst spa on planet earth shabby and cheap looking. Paid nearly 2000 dirhams for mine and my wife's treatment both was just oil dripping with no pressure and the masseuse only speak French or Arabic won't cover ur eyes during massage won't offer anything coming in to drink or after massage, will say massage finished and you walk out as if you are going to a massage parlour in a cheap market. Considering how hot ur hammam is no cold towels no water nothing. I mean I've stayed at resorts from Maldives to bora bora but boss this takes the cake to be the worst ever. Zero hospitality and bland expressions 8. Ordered breakfast and my wife specifically mentioned egg for herself and spaghetti for me at 12 noon. They sent 2 breadbaskets 2 yoghurts 2 orange juice and my spaghetti and charged me for two American breakfast at 280 dirhams plus taxes and my spaghetti seperate plus oj etc. I told the guy we just ordered 1 breakfast and spaghetti so please change the bill and make sure it's 1 breakfast and 1 spaghetti or 2 breakfast and no spaghetti if you take spaghetti as the main in the breakfast combo. I receive a call from a lady in their department and she started arguing your wife said the meal was for two people. I told her my wife said the meal is for two people when she was asked after her order the meal will be for how many people she told them 2 people not 2 breakfasts and spaghetti. One can still understand they are morrocan French speaking and could've misinterpreted but she was relentless. I have 3 more days to go and I'm wondering what to do I feel totally cheated. I'm one who believes in paying top dollar for luxury and service but not to be ripped off and this is what Taj Marrakech is a rip off. Infact our promised suite which they sell as Atlas Facing and is one of the best has no atlas view whatsoever despite I confirmed with Angela their guest services manager and according to them they have me the best room and this is despite I'm at the top most gold Tier with the Taj Group Loyalty programme, I wonder what they will do to genetics. Pathetic!!!!

10/10 Excellent

Lymari, New York

27 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Birthday Ever!

I want to thank the staff at Taj Marrakech for a wonderful stay. Everyone was so pleasant and ready to help. I will never forget my 30th birthday. It was memorable!!! I will return to Taj Marrakech! :) Once again thank you all!!!!

10/10 Excellent

Verified traveler

26 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1001 Nacht!!

Super zuvorkommendes Personal! Riesige Zimmer! Gutes Essen!

4/10 Poor

gaelle, Strasbourg

13 May 2014

Liked: Room comfort

Disliked: Property conditions & facilities

Inacceptable

Le Taj Palace.... Magnifique bâtiment, tres beau salon d accueil, beaux jardins, chambre immense et bien équipée... Mais... N est pas à la hauteur d un 5 étoiles... Nous avions reservé pour une nuit, pour finir nos 5 jours au Maroc, dans un palace avec piscine après 3 nuits en Riad... Piscine inaccessible dès notre arrivee, tout le dimanche am et lundi matin pour cause de "gros nettoyage"! Elle en avait besoin... Pleine de mousse au fond sur le marbre... Et encore apres ces 2 demi journées de nettoyage.. Cela ne doit pas arriver dans un palace... Aucun geste commercial pour ce désagrément qui nous a gâché nos 24h sur place... En outre, rapport qualité prix excessif par rapport à de vrais 5 étoiles! Petit déjeuner tarif exorbitant. Cela vaut aussi pour le resto marocain. climatiseur bruyant dans la chambre, même sur position "off". Fenêtre de la sdb non étanche, qui permet aux moustiques d entrer pour la nuit... Bref, le séjour au Riad était bien plus agréable!

10/10 Excellent

Alia, London

7 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, tranquil paradise!

Breathtaking hotel and grounds. Excellent service by every member of staff we came into contact with. Perfect balance of sumptuous comfort and tradition. Immaculate facilities. Children made to feel very welcome - have never encountered such gracious treatment at a high end facility, with baby in tow. Will definitely come again.

6/10 Okay

Rez, switzerland

24 April 2014

Disliked: Cleanliness

So much potential but run poorly.

Hotel is beautiful but mismanaged. Unacceptable from a Taj 5 star hotel that goes for $400 plus a night. Hotel is not near anything (shops, cafés) and food choices at hotel are poor and overly expensive. We called for an iron one night and it took 3 phone calls and 30 minutes for it to arrive, making us late for our dinner. Pool staff is never around and I had to ask 3 people for a towel( again, it took about 15 minutes for someone to bring a beach towel.) in room coffee capsules were not replenished most days and we also had to make multiple calls and wait 30-40 minutes for these, then when we tried to use the espresso machine it was broken so took another 30 min to replace. The rooms are bug infested. We asked to be moved on the first night because there were literally over 100 mosquitoes in the room and a cockroach in the bathroom. The second room we were in probably still had >20 mosquitoes but we sucked it up. Dead mosquitoes were in the bathtub and housekeeping didn't even bother to wipe the tub. Upon checkout at 6:30 am, we were the only guests there but checkout took nearly 20 minutes because their credit card machine and printer did not work. There are many other hotels in Marrakech that are beautiful but don't have the stress of dealing with incompetent staff. The staff was actually very nice, just terrible and slow at every request. We have stayed at luxury and not so luxury hotels around the world and this one wins the prize for biggest ripoff and disappointment.

10/10 Excellent

Margrete

24 April 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Zahid, UK

10 April 2014

Liked: Cleanliness, staff & service

Good standerd of Hotel

Its too far from the centre.The food is very disappointing, i would rather go to another hotel for the food,the breakfast was just as dissapointng. The rooms were very poorly lit,as it was trying to keep in line with the mood of the decor. Otherwise a super place with wonderful staff who were the real 5star for us.Thank you.

10/10 Excellent

Michael, London

8 April 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tucked away but has every facility required -

This is Marrakech - AKA bata town - all a bit like revisiting the Thunderdome I suppose! - you need to go once only - from UK we went Easy Jet - Brill flight - they have grown up - Airport in Morocco clean and modern - all mod cons! ATMs etc.. Locals used to tourist but are relentless around the Souk in the Medina - blonds need not fear - almost child friendly! avoid being hijacked around the market by unofficial guides - they only take you to shops on commission - a bit daunting around the narrow streets - but seems ok - look stern, and meaningful if you want to avoid the 'tinkers' have fun!

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