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Riad Joya

4.0 star property
Riad with a full-service spa, a short walk to Jemaa el-Fnaa

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Photo gallery for Riad Joya

Terrace/patio
Superior Suite | Premium bedding, in-room safe, blackout drapes, free cribs/infant beds
Breakfast, lunch, dinner served; local and international cuisine
Double Room (Zanzibar) | Room amenity
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Room options

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Showing 3 of 3 rooms

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, blackout drapes, free cribs/infant beds

Deluxe Suite

Highlights

Air conditioning
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, free cribs/infant beds

Superior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Prestige Suite

Prestige Suite | Premium bedding, in-room safe, blackout drapes, free cribs/infant beds

Prestige Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Hay Mouassine, Derb El Hammam 26/27, Marrakech, 40000

What's nearby

  • Jemaa el-Fnaa - 3 min walk - 0.3 km
  • Le Jardin Secret - 3 min walk - 0.3 km
  • Marrakech Museum - 7 min walk - 0.6 km
  • Koutoubia Mosque - 8 min walk - 0.7 km
  • Majorelle Garden - 3 min drive - 2.2 km

Getting around

  • Marrakech Central Station - 20 min drive
  • Menara Airport (RAK) - 25 min drive

Restaurants

  • ‪Argana - ‬5 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪Zeitoun Café - ‬6 min walk
  • ‪Café de France - ‬7 min walk
  • ‪Chez Lamine Hadj Mustapha - ‬6 min walk

About this property

Riad Joya

Upscale riad near Jemaa el-Fnaa
Take advantage of free full breakfast, a rooftop terrace, and a coffee shop/cafe at Riad Joya. Indulge in a body wrap, aromatherapy, and a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and laundry facilities.
Other perks at this riad include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), luggage storage, and tour/ticket assistance
  • A front-desk safe, multilingual staff, and massage treatment rooms
Room features
All guestrooms at Riad Joya boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bidets, free toiletries, and hair dryers

Languages

Arabic, English, French, Italian, Spanish

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Interior detail

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MAD 30 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 41.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 250 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: MAD 30 per night(1640 ft away; open 24 hours)
  • Rollaway bed fee: MAD 600.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Riad Joya Marrakech
Joya Marrakech
Riad Joya Riad
Riad Joya Marrakech
Riad Joya Riad Marrakech

Frequently asked questions

Is Riad Joya pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Riad Joya?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Riad Joya?

Check-out is at 11 AM.

Does Riad Joya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 250 per vehicle applies.

Where is Riad Joya located?

Located in Medina, this spa riad is within a 10-minute walk of Mouassine Museum and Jemaa el-Fnaa. Majorelle Garden is 1.4 mi (2.3 km) away.

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Riad Joya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 74 out of 82 reviews
Rating 8 - Good. 6 out of 82 reviews
Rating 6 - Okay. 1 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

The place was very convenient and comfortable. Fannan was so helpful and friendly all the time. I wasn’t feeling well and they got me boiled potatoes and special foods to accommodate my upset stomach. It just felt like home away from home. I can’t ask for a better hotel. Noureddine was helpful in every way. It was nice to stay within Madina walls to explore the neighborhood thoroughly.
Stayed 4 nights in Mar 2025

10/10

So lovely, couldn’t have been quieter or nicer & more helpful staff. Felt like they went above & beyond to help in any way. Would love to stay again.
Stayed 3 nights in Dec 2024

10/10

Wonderful accommodating staff! Good kitchen. Location is exceedingly difficult to find coming by taxi and “on foot” from the square. You will need a helper. This is the old city…get it? Very comfortable hotel once you are ensconced. This area of the city is really not for inexperienced travelers.
Stayed 2 nights in Mar 2025

10/10

The world could tumble and we would still feel safe and comfortable. this place is exactly at the pictures, and the people taking care of you and this place are the most friendly, helpfull and caring souls. Loved every second and can´t wait to get back.
Stayed 7 nights in Nov 2024

10/10

Lovely and quality little Riad in Marrakech. Beautifully decorated, staff are friendly and supportive and extremely peaceful.
Stayed 2 nights in Apr 2024

10/10

The location was perfect, the food was amazing, everyone was exceptionally friendly and helpful. We will definately be back soon! Thank you to everyone for making our stay so memorable!
Stayed 5 nights in Feb 2023

10/10

They were awesome!! The customer service was exceptional, and the room is very spacious and clean. Breakfast was great. I highly recommend this riad.
Stayed 2 nights in Oct 2022

10/10

It is really a oasis in the middle of the Medina. Beautiful designed, spacious rooms and very friendly staff. I can highly recommend Riad Joya. Not so easy to find but the location is great.
Stayed 3 nights in Dec 2022

10/10

Check in and check out was super easy, and they were so helpful with everything we needed, booked us a place for dinner right away, walked us out to get a taxi on our last day at 7am with to go breakfast packages! Breakfast was included and was awesome! The room was a bit on a dark side, shower with hot and cold water can be tricky to handle.
Stayed 2 nights in May 2024

10/10

Everything was amazing specially for being our 1st time in Morocco Marrakesh , the place has everything and the service of everyone that works there was incredible; special thanks to Noureddine so helpful and thoughtful and gave us all the recommendations that we needed.
Stayed 3 nights in Oct 2023

10/10

Great place right in the Medina. Great room. Great breakfast. Great service. Nour will escort you in and out of the maze of souks and arrange great guided tours for you of the city and surrounding area

10/10

Our stay at Riad Joya was really wonderful! The food is the best I had our entire time in Marrakech. Everyone was very helpful in all ways. Riad Joya was centrally located so that I was able to navigate my way around the medina. Our room was clean and very comfortable. Thank you to everyone at Riad Joya for making our stay exceptional!
Stayed 1 night in Feb 2023

10/10

Excellent stay in Marrakesh. The property is very central located close to the Djemaa el Fna and the souks. The staff is very friendly and helpful. They greeted us on the first day with tea and they helped us with everything that we asked for.Each time we left the room, the staff came in and cleaned the room. For sure they pay a lot of attention on cleaning, which is excellent. The breakfast was also amazing and they also have a nice roof top terrace where you can enjoy the sun. We highly recommend this place for a stay in Marrakesh!:)
Stayed 3 nights in May 2024

10/10

We are not usually moved to write reviews online but our long weekend in Marrakech at Riad Joya was perfect. The Riad is a beautiful Oasis of calm in the bustle of the Medina, and our room was just wonderful, but the staff are the reason we write. From the moment we were met at the nearest drop off point for the medina and our luggage was carted to our Riad (we certainly wouldnt have been able to find it without him!). The staff tended to our every need from booking our restaurants, escorting us to our pick up point for tours, sharing their local knowledge and ensuring we were most certainly home away fom home. Our room was even made up twice a day and so spotlessly clean. Riad Joya you were indeed a joy and if we didn't have work tomorrow we would have been extending our stay!
Stayed 3 nights in Oct 2024

10/10

All arrangements were perfect. Transportation too and from the airport with someone to carry your luggage was standard. They meet you upon arrival and hold your hand through everything. Service was above all expectations. Your room is refreshed every time you leave. Highly recommend.
Stayed 6 nights in May 2023

10/10

I would highly recommend this property not only for its great location in the Medina yet quiet enough from the hustle and bustle but more for the service provided by Nourredine the owner. It felt like you were staying with family, talking care of all your needs, walking you to and from places so you don’t get lost and are safe. He set up a tour and driver. And the rest of the staff was so friendly too. Lastly the room and property was so beautiful, clean and everything you see in the pictures. It was sad that we were there for one night and wished we could’ve stayed longer. Would stay here again!
Stayed 1 night in Nov 2022

10/10

We loved Riad Joya. Our room was spacious, comfortable and clean. We were trying to find a room at a different Riad to be with our friends but luckily we ended up here. It is conveniently located in the center of the madina yet tucked away from the noise. Great dining spots around the block. Room is clean, spacious and bed is very comfortable. The breakfast area is shabby chic, simple and lovely. Staff are friendly and helpful. We got lost at night and Noureldin quickly came to our rescue. Marrakech is such a magical place with lots going on. Riad Joya was the perfect resting place after an exhausting day. I recommend reserving the entire Riad with a big group of friends, I wish we had done that :)
Stayed 4 nights in Mar 2023

6/10

The property has very few of any amenities besides wifi (which was unstable) - no tvs or speakers, no pool, no gym, no room service - very minimal so two stars were given for property facilities and for $250/night I have higher expectations. Most conversations can be heard in the room from other guests since the rooms face inward to the courtyard. The riad is a 10 min walk from the closest street where a taxi can drop off. The service is very nice and the hotel can help with luggage. However at night it doesn't feel safe, there's no security presence in the dark alleys and boys are zipping through the alleys on scooters at 30 km/h which are quite dangerous. On a positive note, the service provided was very warm and hospitable and the breakfast was wonderful.
Stayed 2 nights in Mar 2024

10/10

Riad Joya is hidden gem that needs to be discovered. Situated at the heart of the Medina of Marrakesh, and still, once you enter the complex it is totally quiet. The riad is beautifully designed and mostly important, the staff is amazing. Nouradin and his team - they are the big joker of the riad. He helped me a lot: from escorting me from the airport, arranging a guide tour, joining me to pottery shopping, and being available on whatsapp for any question I had etc... The breakfast is great, and the big plus is that once you get out of the riad you are in the middle of everything. I really recommend this place for people who want to feel the beat of the medina. Prepare yourself to walk a bit, as in the medina vehicles are limited.
Stayed 3 nights in Sep 2022

10/10

From the moment my friend and I were greeted by Noureddine and staff, we were welcomed and made to feel at home. I totally screwed up our booking and Noureddine adjusted to our needs, very kindly and made it stress free! The room was STUNNING and clean with fresh fruit and water everyday! Breakfast was amazing every morning and so fresh, as soon as we came out of our rooms we were met with our bread basket and asked if we wanted the fresh offerings of the day. I’ve never been waited on so greatly as I have in this Riad and in Marrakech!! Any time we wanted tea they were so kind to indulge us. The excursions were all handled by Noureddine who was so gracious and patient with my friend and I. He made it very simple for us to do all the activities we wanted to in Marrakech and we did many! One note, do have cash for your excursions and tipping, next visit I will have more cash rather than relying on cards (although you can use your cards in many places). This was the best trip I’ve ever been on with everything working so seamlessly and most definitely the best place I’ve ever stayed! Super close to the square, Jemaa El-Fnaa also!!!
Stayed 7 nights in Jan 2024

10/10

Thank you so much Noureddine and staff for the most pleasurable stay at Riad Joya. Noureddine was quick to reply to my emails and arrange airport transfers before I arrived. On arrival, you are dropped off by the medina gates and warmly greeted by Noureddine. He takes you to the riad via it’s small alleyways. Seems a bit weird as you walk through a dark alleyway but as you enter the riad, you walk into your own little haven! It is a stunning Riad with all rooms overlooking a beautiful courtyard. Room was beautiful and spacious. The standout of the stay was the kind and friendly service by all the staff at Riad Joya. They helped booked excursions and spa treatments at the riad. The hammam treatment was definitely a must if staying in Marrakech. The food was absolutely delicious. The pastilla and chicken tagine was sublime. They even whipped us up a lunch when the weather was too hot to venture out during the day. There is a roof terrace where you can sunbathe in one of the sun loungers. I found the experience of staying in a Riad better than staying in a hotel. It just felt more intimate and felt we were immersed in the life of Marrakech by staying within the medina area. Our flight wasn’t departing until the evening and Noureddine was kind enough to let us have the room to until we left. It’s these little touches that made us feel so welcome there! Don’t hesitate and please stay at Riad Joya!

10/10

One of the most hospitable hotels I have ever stayed at. Highly recommended.
Stayed 9 nights in May 2025

10/10

It was a last minute booking and was the perfect choice! A short walk from Jemma El-Fnaa and many other key places. Plenty of restaurants within walking distance. The staff were attentive, friendly, warm, and helpful. My room was cleaned no less than twice a day! The breakfast was delicious and more than sufficient to start my day. The hotel itself is such a peaceful oasis in a busy neighborhood. The design is elegant and modern. The bed, pillows and linen felt luxurious and inviting, especially after a day of long walks and site visits. I highly recommend Riad Joya!!!
Stayed 8 nights in Mar 2025

10/10

部屋は広くて快適。 ホテルの方がとても親切で、道を間違えたら迎えに来てくれたり、お店を教えてくれたり、ホスピタリティがすごい。 朝食も新鮮で美味しかった。 とても良い思い出になりました。
Stayed 3 nights in Mar 2025

10/10

Stayed 4 nights in Dec 2024