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Hôtel Chems

4.0 star property
Upscale spa hotel near Jemaa el-Fnaa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hôtel Chems

Outdoor pool, pool umbrellas, sun loungers
Family Room | Living area | 23-inch flat-screen TV with satellite channels, TV
Snack bar
Lobby
Steam room, body scrubs, facials, 1 treatment room
Reviews
6.6

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is SAR 229
SAR 262 total
includes taxes & fees
Jun 1 - Jun 2

Explore the area

Map
Avenue Hommane Al Fetouaki, Marrakech, 40000
  • Popular LocationJemaa el-Fnaa14 min walk
  • Popular LocationMajorelle Gardens4 min drive
  • Popular LocationLe Jardin Secret4 min drive
  • AirportMarrakech (RAK-Menara)12 min drive

Room options

View all photos for Superior Double Room

In-room safe, rollaway beds, free WiFi, bed sheets

Superior Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Single Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Twin Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Living area | 23-inch flat-screen TV with satellite channels, TV

Family Room

8/10 Very Good

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Satellite channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

In-room safe, rollaway beds, free WiFi, bed sheets

Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Satellite channels
In-room safe
  • 20.0 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

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Hotel Safia
Pool
Free WiFi
Restaurant
Breakfast available
7.8 out of 10, Good, (100)
The price is SAR 223
SAR 255 total
includes taxes & fees
3 Jum. II - 4 Jum. II
Hotel Safia

About the neighborhood

Marrakech

Hôtel Chems is located in Medina, a neighborhood in Marrakech, and is in the entertainment district and near a boardwalk/promenade. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Agdal Gardens and Le Jardin Secret are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Marrakech travel guideOpens in a new window

What's nearby

  • Jemaa el-Fnaa - 14 min walk
  • Menara Mall - 20 min walk
  • Marrakech Plaza - 3 min drive
  • Majorelle Gardens - 4 min drive
  • Le Jardin Secret - 4 min drive

Getting around

  • Marrakech Central Station - 8 min drive
  • Menara Airport (RAK) - 12 min drive

Restaurants

  • Café Kif Kif - 10 min walk
  • Café Extrablatt - 11 min walk
  • Palais Jad Mahal - 8 min walk
  • Kabana - 11 min walk
  • Maison MK - 14 min walk

About this property

Hôtel Chems

Upscale hotel near Jemaa el-Fnaa
Menara Mall and Marrakech Plaza are located near Hôtel Chems, which provides free full breakfast, a poolside bar, and a terrace. Treat yourself to a facial, a body scrub, or a massage at BEAUTY CENTER, the onsite spa. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, airport drop-off service (surcharge), and a 24-hour front desk
  • Coffee/tea in the lobby, massage treatment rooms, and tour/ticket assistance
Room features
All 145 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and tubs or showers
  • 23-inch flat-screen TVs with satellite channels
  • Balconies, daily housekeeping, and phones

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 23-inch flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600 (from 2 to 11 years old)
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 150 per vehicle
  • Rollaway bed fee: MAD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chems Hotel Marrakech
Chems Marrakech
Hôtel Chems Marrakech
Hôtel Chems
Hôtel Chems Hotel
Hôtel Chems Marrakech
Hôtel Chems Hotel Marrakech

Frequently asked questions

Does Hôtel Chems have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hôtel Chems?

As of 24 Jum. I, 2024, prices found for a 1-night stay for 2 adults at Hôtel Chems on 1 Jum. II, 2024 start from $65.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Chems pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Chems?

Self parking is free at this property.

What time is check-in at Hôtel Chems?

Check-in start time: 2:00 PM; Check-in end time: 2 AM.

What time is check-out at Hôtel Chems?

Check-out is at noon.

Does Hôtel Chems provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MAD 150 per vehicle applies.

Where is Hôtel Chems located?

Located in Medina, this spa hotel is within a 15-minute walk of Bab El Djedid and Jemaa el-Fnaa. Avenue Mohamed VI and Menara Mall are also within 1 mi (2 km).

Hôtel Chems Reviews

Reviews

6.6
Rating 10 - Excellent. 103 out of 933 reviews" "
Rating 8 - Good. 330 out of 933 reviews" "
Rating 6 - Okay. 298 out of 933 reviews" "
Rating 4 - Poor. 128 out of 933 reviews" "
Rating 2 - Terrible. 74 out of 933 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff very helpful and friendly
Stayed 3 nights in Oct 2022

2/10 Terrible

SAMER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude unprofessional staff,the way dealing with guest unexceptional, heard few complaints from unhappy guests with regards the same issues, specifically the front desk (reception)
Stayed 7 nights in Sep 2022

10/10 Excellent

Abdelali

Stayed 7 nights in Jul 2022

4/10 Poor

Rabia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
OK
Stayed 2 nights in Aug 2022

6/10 Okay

irvine

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
This is by no means a 4 star hotel.yes the pool is lovely.but i dont expect to have to hold the showerhead to shower.and not having a fridge in the room .really. breakfast is OK plenty of staff on hand.barstaff may be teatotal but im not.measure of vodka would have just filled the cap.and i know they have to make a profit. But when it says 5.5 dh on the coke bottle its not savvy to charge 20.
Stayed 7 nights in May 2022

8/10 Good

Medoss, Chicago

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms not as they are in the pictures
Stayed 1 night in Mar 2022

8/10 Good

Liam

Liked: Cleanliness
Stay away
The man who checked me in was very nice but it all declined after that! Room was ok came with a bath which i was so looking foward too however the water was luke warm and the water pressure meant you needed to wait a hour to fill the tub by this time the water is cold! The dark hair lady receptionist is nothing but rude! I asked where i could get my hair cut she responded we dont do that here i then enquired about a massage and she then laughed at me and said we dont do them here. Bit different to what your website says! So just assuming she is new i pulled it up on the website to which she looks at me like im stupid and says did you not listen we dont do them.
Stayed 1 night in Oct 2021

4/10 Poor

fahd

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
too old , no comfort
if you're looking for a place to stay for 1 night nomore. no shower
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
The things which I don’t like when I went there people cleaning the rooms they was knocking on the door in a very hard away all the time and they wasn’t doing very well with the cleaning, linen was not in a good quality porters, they wasn’t okay to help with the luggage for a check in and check out we pay Money for the transfer, no one come to pick up us from airport in the middle of the night and when we asked for early pick up they told us we cannot do that and after three calls they agree and the driver was 35 minutes late!!!!! For a breakfast room they haven’t got water given to the people and all the time they was short with things if I have to account displays as a four-star hotel I can give you one star((((((((((
Stayed 5 nights in Mar 2020