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Hivernage Secret Suites & Garden

5.0 star property
Art Deco riad with free breakfast and a 24-hour front desk

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Photo gallery for Hivernage Secret Suites & Garden

Interior detail
Breakfast, lunch, dinner served; local and international cuisine
Executive Suite | View from room
Property entrance
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite

Executive Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Pillowtop bed
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Map
Rue El Houssima, Quartier de l'Hivernage, Marrakech, 40000

What's nearby

  • Palais des Congrès - 7 min walk - 0.6 km
  • Marrakech Plaza - 15 min walk - 1.3 km
  • Menara Mall - 1 min drive - 0.8 km
  • Majorelle Garden - 2 min drive - 2.2 km
  • Jemaa el-Fnaa - 3 min drive - 1.8 km

Getting around

  • Marrakech Central Station - 18 min walk
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬12 min walk
  • ‪Cappuccino - Morocco - ‬13 min walk
  • ‪Paul - ‬8 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬13 min walk
  • ‪nozha by mövenpick - ‬7 min walk

About this property

Hivernage Secret Suites & Garden

Luxury riad near Avenue Mohamed VI
Located close to Marrakech Plaza, Hivernage Secret Suites & Garden provides free full breakfast, a free grocery shopping service, and a free daily manager's reception. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, concierge services, and tour/ticket assistance
  • A front-desk safe, free newspapers, and a porter/bellhop
Room features
All guestrooms at Hivernage Secret Suites & Garden boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, heating, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

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8.4 out of 10, Very Good, 654 reviews
The price is SAR 914
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

More

  • Art Deco architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for EUR 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per room (one-way)
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hivernage Secret Suites Garden Hotel
Secret Suites Garden Hotel
Hivernage Secret Suites Garden
Secret Suites Garden
Hivernage Secret Suites &
Hivernage Secret Suites & Garden Riad
Hivernage Secret Suites & Garden Marrakech
Hivernage Secret Suites & Garden Riad Marrakech

Frequently asked questions

Does Hivernage Secret Suites & Garden have a pool?

Yes, this property has an outdoor pool.

Is Hivernage Secret Suites & Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hivernage Secret Suites & Garden?

This riad doesn't offer parking.

What time is check-in at Hivernage Secret Suites & Garden?

Check-in end time: anytime.

What time is check-out at Hivernage Secret Suites & Garden?

Check-out is at noon.

Does Hivernage Secret Suites & Garden provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 25 per room applies.

Where is Hivernage Secret Suites & Garden located?

Located in Gueliz, this luxury riad is within 1 mi (2 km) of Avenue Mohamed VI and Marrakech Plaza. Jemaa el-Fnaa and Majorelle Garden are also within 2 mi (3 km). Marrakech Central Station is 18 minutes by foot.

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Hivernage Secret Suites & Garden Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 44 reviews
Rating 8 - Good. 4 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff
Stayed 5 nights in Nov 2023

10/10

Every was awesome all staff did an outstanding job. Location quiet and close to the busy district
Stayed 5 nights in Sep 2024

10/10

This place was so beautiful and the staff was so incredibly friendly. It is close to all the major sites and the service is amazing.
Stayed 3 nights in Mar 2024

10/10

Amazing Hotel & Staff - Would recommend for any couples looking for a little private time in a very cozy atmosphere.
Stayed 4 nights in Apr 2024

10/10

Hivernage was amazing. The garden and pool area are such a nice and quiet escape from wherever you are coming from. The service here is also outstanding, the staff go out of their way on every request.
Stayed 1 night in Apr 2024

10/10

Relaxing
Stayed 1 night in Feb 2023

6/10

Much better options nearby for the price. This property does not deserve the star rating it boasts. Very run down and shabby
Stayed 3 nights in Apr 2024

10/10

Très bon accueil. Hotel très bien situé au milieu de la verdure. Personnel souriant et sympathique, agréable et délicieux petit déjeuner.
Stayed 1 night in Oct 2024

10/10

Stayed 3 nights in Oct 2024

10/10

Nous avons passé une nuit absolument parfaite dans cet hôtel. La chambre était impeccablement propre, spacieuse et décorée avec goût. Le lit était extrêmement confortable, nous avons très bien dormi. Le petit-déjeuner était varié et délicieux. Le service était irréprochable, le personnel était accueillant, professionnel et toujours prêt à nous aider. Nous recommandons vivement cet hôtel et nous y reviendrons sans hésitation ! ---
Stayed 1 night in Jul 2024

10/10

Tout etait parfait et le service excellent. La localisation etait au calme et pas trop loin du centre ville.
Stayed 2 nights in Apr 2024

10/10

Stayed 1 night in Mar 2023

6/10

Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a "better" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great...
Stayed 4 nights in Jul 2022

10/10

Stayed 1 night in Sep 2019

10/10

Tout a été parfait. Le personnel est exceptionnel ainsi que l'hôtel.. Juste magnifique.
Stayed 8 nights in Aug 2019

10/10

Le calme de l établissement, la décoration soigné, petite piscine mais très utile, le tout dans un quartier retiré et sécurisé
Stayed 4 nights in Aug 2019

8/10

Stayed 1 night in Jul 2019

8/10

Établissement propre et entretenu tous les jours. Changement des tapis lorsque nous y etions. La salle de bain de notre chambre est à revoir : robinetterie , douche.
Stayed 5 nights in May 2019

10/10

Stayed 3 nights in Feb 2019

4/10

We have booked our Holiday for one week in Hotel Hivernage Secret Suites & Garden but unfortunately, the Room was very cold the Carpets and the Bath towels were very old the Restaurant is no Restaurant it was a room with a feu table no atmosphere, for me it didn’t look like a restaurant. At the Breakfast, there was no service we waited for 20Minuts and we couldn’t help our self’s Because it was a very small variety that we couldn’t eat after that we went out to eat our Breakfast. The Riad didn’t look like on the Internet, it's Small. The TV remote control had old Batteries you can`t change the TV Stations. The Terrassa on the ground and on the top floor had very poor furnisher. For me, I will give this Riad a maximum of 2 Stars. Unfortunately, after tow night we couldn’t stand it so we went to match better Hotel and also we lost the Money that we paid. In General, don’t believe the rate on the Internet and be Shure before you book online its your Monay!
Stayed 7 nights in Jan 2019

2/10

Stayed 7 nights in Jan 2019

10/10

Stayed 4 nights in Dec 2018

10/10

Room was great. Helpful staff. Towels and robes need an upgrade.
Stayed 2 nights in Dec 2018

8/10

If you like quiet friendly places then this is the place for you! We has trouble finding it because although it's very near to the town it's well hidden. Its set in q nice garden and only has about 6 rooms so a very peaceful place to stay. Staff very friendly and welcoming. Rooms generally very clean although the wardrobe could have done with a bit of a dusting. On site restaurant food very nice but as to be expected, it's a bit more pricey than venturing out to one of the many restaurants in the town. Within easy walking distance of Marrakech main shopping mall and also easy to walk to the new town. Old town only 5-10 mins in a taxi. Hotel was also very happy to arrange trips to see different tourist attractions and the price for these was actually very reasonable. Was a little disappointed they didn't give complimentary water / fruit in our room for our arrival but they did give us a nice mint tea. Room facilities good with good Wi-Fi and tv. Minor niggles aside, we were very pleased with our choice of place to stay and if we ever come back to Marrakech we would definitely stay here again.
Stayed 7 nights in Nov 2018

10/10

Hivernage Secret Suites was what we hoped for -- a comfortable, roomy place centrally located but still outside the congestion of Medina. In many ways, it felt more like a mansion than a hotel. Well maintained, and showed heritage unmatched by new hotels. More privacy than a bed-and-breakfast. Not a riad, since it is not built around a central courtyard. However, the advantage of the layout is spacious feel to the beautiful gardens and pool/patio areas. We found the food delicious and eating poolside was lovely. The staff was unfailingly eager to please. Big balcony went unused due to early October heat. Safe, modern neighborhood. At the very outer range of walking distance to Medina, but easy to get a taxi. The only minor complaints were balky cable TV reception and wi-fi that didn't quite reach to our room. We didn't visit Morocco to be glued to electronics anyway.
Stayed 2 nights in Oct 2018