"We had someone harassing us in the night and hiding under our peephole in the door and calling us pretty and wouldn’t leave us alone. We called front desk about it and eventually cautiously made our way downstairs to talk to the lady and it took nearly 3 hours to be moved to a different room. She belittled our concerns and told an entirely different story to her manager on the phone. It made my sister and I feel very unsafe and they refused to give us our money back when we said we were leaving...
"We had someone harassing us in the night and hiding under our peephole in the door and calling us pretty and wouldn’t leave us alone. We called front desk about it and eventually cautiously made our way downstairs to talk to the lady and it took nearly 3 hours to be moved to a different room. She belittled our concerns and told an entirely different story to her manager on the phone. It made my sister and I feel very unsafe and they refused to give us our money back when we said we were leaving...
Hannah