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"I had a lovely stay — the hotel was quiet and peaceful, perfect for unwinding after a busy day. It’s also very conveniently located, just a short walk from the metro, which made getting around the city incredibly easy. The pool area was a nice bonus — clean and relaxing — and the virtual service made lounging at the pool nice. I always look forward to the warm chocolate chip cookies (still just as delicious!), and I want to give a special mention to Francesco at the front desk. He was kind, soft-spoken, and made the experience feel personal and welcoming. Highly recommend for a comfortable, well-located stay with thoughtful touches."

"We landed late into Bergamo area so chose this hotel for location. It was only a ten minute walk from the airport then 15 minute taxi to Bergamo station the next morning. We were only there a short period of time but the staff were excellent and the room was very nice and comfortable. "

"great hotel, great stay, no complaints. "

"We were upgraded to a suite on arrival which was very big, modern and clean. We didn't visit the spa, which was included, so can't comment on that. We had pasta and drinks in the outdoor cafe which was lovely. We booked the shuttle back to the airport (for a small charge) for the next day, to get our bus to Peschiera. The staff were very friendly and helpful. Would definitely stay here again. "

"Nice hotel. Good selection of breakfast. Having an outside area and a pool a win. Little outside of the main areas but walkable."

"Everything was great!"

"It is very clean and staffs are very friendly and helpful. "

"We only stayed one night, however we were able to observe the professionalism and courtesy of the employees. The hotel, the room, the meals were beyond our expectations for the price."

"Reception staff were very welcoming, warm, and helpful with suggestions and directions. The room was comfortable but could be updated. Breakfast was good and very reasonably priced. Great location close to bus and train station, walkable to major sites."