Find all hotels by Independent in Marion, VA

"When I entered room #517, there was a strong urine smell around the carpet and a tobacco smell both inside and outside the room. It was very late and I was extremely tired, so I stayed in the room because I had no other choice. Also, there was dog poop near the other door outside, and it had not been cleaned up."

"Hotel parking lot well lite, lobby and rooms were clean and the staff was very friendly. "

"The hotel was under renovation so they stopped leaning rooms. The staff were careless and rude. Avoid "

"It was very clean convenient for everything. Breakfast was good easy to get in and out of."

"I chose this property for a convenient stopover, but unfortunately, the experience was far from restful. The Room & Noise: We were assigned a room directly next to the elevator. While I understand interstate hotels can be busy, the walls offered zero sound insulation. A child in the adjacent room was kicking the wall until 23:30. When I brought this to the staff’s attention the next morning, the response was incredibly dismissive. I was told, "that’s just staying at an interstate hotel," which is an unacceptable excuse for poor noise management and a lack of guest empathy. Breakfast & Hygiene: The breakfast area was completely unmonitored. I witnessed a guest pick up a bagel with her bare hands, inspect it, and place it back into the bin. Without staff present to enforce basic hygiene standards or monitor the food station, we felt it was unsafe to eat and had to leave. The Takeaway: The "Tru" brand usually offers a reliable, modern experience, but the lack of professionalism from the morning crew and the oversight in the dining area made this a stay I wouldn't repeat. If you’re looking for a quiet night’s sleep or a sanitary breakfast, I’d suggest looking at other options in the area. Oh and storage, in the room non-existent, not even a coffee maker in the room."

"This is a small historic hotel. We chose it for location, since we were driving through Virginia on 81. The staff is friendly; the rooms are clean and comfortable. We enjoyed it enough we'll stop there again on our way back home "

"Staff is very friendly, rooms are clean, pet friendly, affordable pet friendly hotel. Definitely recommend and would not hesitate to stay here again. "

"Breakfast? No only had bagels and cold items but had microwave items you could purchase? Which was odd? So we ate elsewhere after we checked out. "

"The room was clean and comfortable. Bed was comfortable. No frills, though. Towels were small. Tissues in a purse-size packet. No lotion. Manager knocked on our door at 8:30am to ask if we were checking out that day."