Mariendorf

"Impressed with the hotel’s professional staff who were consistently helpful. Two staff members - Ella at the front desk and Artigas in the restaurant provided exceptional service. Each went out of their way to make my stay pleasant. They both speak excellent English which helped since my German is ..."

"Room wasn’t ready until well after 6pm. If you allow late checkout on a Sunday then resource the cleaning schedule properly to allow the next guests to get in on time, OR DON’T OFFER A LATE CHECKOUT ON A SUNDAY - it’s really that simple! “Room not ready yet, come back at 4”, “room not ready yet, ..."

"The hotel reception staff is kind and helpful. The room needs a facelift. Beds and bathroom especially. Upon entering it smelled old, but after airing out the room it got better. The toilet smelled like urine although it appeared clean. The pool and playground for kids were great. We spent a lot ..."