Find all hotels by Independent in Mardin City Centre from SAR 162

"Bathroom tiles are slippery when dry, wet and it is like walking on ice. No body soap is provided, although specifies so. Shampoo smeels like tobacco. Double bed (two twins put together) was the most uncomfortable bed I have ever slept on. Barely slept. Breakfast is average with majority food being extremely oily. Reception staff was friendly. Towels and slippers were changed rapidly when requested "

"Great hospitality and quiet location."

"Everything amazing "

"Ismail the owner & staff very attentive friendly always willing to help get place to stay "

"…"

"My partner and I stayed in the king suite, Maridin Room. It was a gorgeously appointed room and the hammam themed barhroom was delightful! The real crowning jewel was the palatial terrace. We felt like royalty being able to relax out there looking over the Mesopotamian plains. The staff were very patient and helpful with us using translation apps, as neither of us spoke much Turkish or Kurdish. While few of them spoke any english, we got along without any trouble. They were very kind! I highly recommend staying here!"

"Beautiful view & atmosphere. Good food & excellent staff. "

"The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again. "

"unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here."