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"Great"

"We only stayed for 1 night and it was a bit small but it made sense for what we were doing. The staff was really helpful, check out was very early but i think that’s because it’s a high turnover being people treat it more as a passer through city."

"숙박시설은 사진과 너무 달랐고 방의 유리창 조차 다치지 않았으며 우리는 그 방에 아무도 들어가길 원하지 않았지만 그곳의 직원이 몰래 들어 가다가 우리에게 들긴 적도 있었으며, 그 이후 함께 갔던 친구의 점퍼가 사라졌지만 그곳의 호스트는 전혀 신경 쓰지도 않았어요. 우린 결국 경찰도 불렀지만. 그녀는 그 경찰에게 조차 제대로 된 협조를 하지 않았어요. 나는 누구도 그 호스텔에 가지 않았으면 좋겠어요. 마추피추의 즐거웠던 여행을 망친 곳이라 매우 불쾌 했어요."

"Location is good, closer by to everything."

"There was no soap in the room when we arrived, so we had to request it. The shower had hot water, which was appreciated, but the bathroom was extremely small. The sink was awkward to use because it sat on top of an uncomfortable counter that left very little space. The room itself was small but included the basic amenities you would expect. One downside was having to carry our luggage up four flights of stairs after already walking through town with our bags, since cars cannot access the...

"とてもスタッフの対応が良く、何度も丁寧に説明してくれたりした。大変良かった。スペイン語、英語、どちらでも対応可能でした。"

"La gente del hotel fue muy amable. Fueron por nosotros a la estación del tren y nos ayudaron con las backpacks. Llegamos bastante tarde pasadas las 9 pm y eso nos facilitó la localización del hotel. Nos ayudaron guardando nuestras backpacks cuando íbamos a Machu Picchu. A mi mamá se le olvidó su jacket en el cuarto y ellos se la guardaron con el resto de nuestras cosas. Muy buen lugar para pasar una a dos noches antes de visitar Machu Picchu."

"El primer cuarto que nos dieron no estaba limpio, las sabanas estaban manchadas y todo olia a guardado. Con el segundo cuarto fue igual. El agua de la ducha era fria. El desayuno nunca fue remplazado, entonces si no eres de los primeros lo que queda ( que es poco) esta seco"

"Good location, great staff."

"Staff was extremely kind and helpful. It was genuine not fake. Hotel was new and clean. Had elevator and you didn't have to climb steps. Very convenient to the train station, so not to much uphill walking. Locally used tienda which meant better prices on, water, sodas, snacks and beer. Friendly locals. Only one small dissatisfaction. One morning we ate breakfast around 8:30 and the eggs and salchichas were completely cold. I would stay here again and recommend my friends."

"Pros: - Very kind staff, they really seemed to care about their clients. - 24/7 check in and services including WhatsApp communication in need of assistance. - I mentionned to the staff what I had difficulties with (see cons about humidity) but they informed me that there wasn't much they could do to help and couldn't accommodate me with another room at that time. They did clean the room however which was appreciated even though it didn't feel dirty. - Staying over at this hostel is actually...

"The hotel room was very clean with a nice view of the street from the window and a peaceful sound of the river. The beds were very comfortable and neatly prepared for our arrival. The bathroom was also clean, but the shower didn't have hot water initially. The older gentleman at the front desk was very kind and he fixed the issue right away after letting him know. The rest of the staff was also very hospitable because they cooked eggs to order in different styles during the complimentary...

"The staff was very friendly when we checked in, even though we made the reservation only two hours beforehand. They took our IDs to register us, and two days later, when we left at 5 a.m., they came out to see us off without us even having to call them, which we appreciated since we didn't want to inconvenience them so early in the morning. They said goodbye anyway. Something that could be improved is the breakfast. Thank you."

"Someone was in my room when I arrived. The hotel wanted him to go but I don't want a room that is not clean. They gave me another room but the hotel had no water at first then no hot water for the duration of my stay. The light outside the room was not working so I had to use the light of my phone. It could be a nice hotel but need bit of work."

"Check-in was confusing since no one at desk and no contact info provided. Others arriving later had same problem. Rooms all need good airing out to clear mouldy smell. Construction on back of property includes hole in shower wall on our room. Wifi was decent. "

"Staff were very friendly and took care of us the best way they could. Breakfast was decent but nothing to write home about. TV was broken in our room and plugs were so old anything you plugged in would almost always fall out unless you got it in there just right. Location was good for the Thermal Baths. Not sure if I would ever stay here again but there aren't many good options in Águas Calientes."

"Ótima localização, funcionários atenciosos, café da manhã bem simples."

"Habitación muy ruidosa, el agua caliente nunca funcionó. Hacía demasiado frío y no hay calefacción."