"I did have an issue. I reserved a family size room. The description said 1 king 1 queen and a sofa bed which was perfect for the 5 of us. When we got to the room there wasn’t a sofa bed for my grandson. I went to the desk and was able to get a row away bed. Thank you to the staff for the help."

"Staff were excellent. Breakfast was good & plentiful but the ‘hots’ were cold. Our room was clean enough but looking very tired. Needs an upgrade. The television was difficult to operate. The reception area was clean and welcoming."

"Room was extremely small, so much so there was no where to even store suitcases - we had to ask to be moved as it was claustrophobic to say the least. Only positive was the location."

"Friendly helpful staff and clean room"

"Clean room good food"

"A great central to everything location. A short walk to train station and over to Darling Harbour. We went to the theatre and yet again just a short walk. The property was well presented. The breakfast well worth it. Really enjoyed our stay. The only downside was the communication with our booking we requested two beds in one of our two rooms booked. They had missed my emails and only prepared a queen size and had to quickly organise a trundle bed shoved in the room. This wasn’t ideal but we...

"The room was clean and the bed was super comfy. The gym is small but functional and the sauna was a bonus. Highly recommend it to anyone seeking accommodation in this area."